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- About Lembo
since
21-02-2019
Tuesday
Lembo
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58
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23
Likes
2
Solutions
01-04-2020
10:58 PM
When watching a film I find sometimes the screen seems to dim then brighten up repeatedly. It's like it's trying to adapt to lighting conditions than aren't changing.
If it keeps happening I'll speak to support.
Anyone else?
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Display
19-03-2020
06:34 PM
Yes, received today.
No update on the Samsung validation page but got a text from Yodel this morning.
Now go three generation of these 👍
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11-03-2020
01:54 PM
@Nially wrote:
Got my ultra yesterday, when I opened the members app the free buds banner popped up straight away, process was simple and 4hrs later i was approved. just a shame they are white.
Yeah, people tried asking Samsung last year if they could exchange for other colours with no luck.
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10-03-2020
10:16 PM
1 Like
@Saxacat wrote:
First time going through this process. What do Samsung want as proof of purchase? copy of the email or screengrab of order from Samsung account?
If you into your orders you can download the invoice from there. Attach the pdf to the claim and it should be instantly verified once submitted.
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10-03-2020
02:02 PM
1 Like
It needs to be done on the S20 I believe.
Try and clear the cache from the app and check under benefits. Samsung Members > Benefits
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10-03-2020
01:37 AM
1 Like
UK link
h ttps://20202.samsungpromotions.claims/gb/en/claims/galaxys-preorder/get-started
@bazzz wrote:
Hopefully somebody will post the direct claim link, like last year. I recall lots of people didn't get the option to claim
their Buds, due to a bug with the SS Members app. So the direct link really helped those, without the option to
claim via the members app.
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10-03-2020
01:35 AM
1 Like
Well I've claimed and it was instantly verified unlike last year.
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09-03-2020
05:25 PM
Yes, I've been working on different variations of last year's with no luck 😉
https://20191.samsungpromotions.claims/gb/en/pages/galaxybuds/track-my-claim
We should be receiving an email from Samsung this week but it looks like it'll go live tomorrow for claiming.
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09-03-2020
02:32 PM
4 Likes
Hi,
This information can easily be found from the Samsung website.
I remember from last year a few people believed they'd would be shipped with the Phone.
Some took a few weeks to validate.
Link: https://20202.samsungpromotions.claims/gb/en/claims/galaxys-preorder/get-started
Step 1: Pre-order a Galaxy S20 Ultra 5G or S20+ 5G smartphone between 11.02.20 - 08.03.20
Step 2: Claim through the Samsung Members App on your new device between 10.03.20 - 31.05.20. You'll need to provide proof of purchase when prompted.
Step 3: Our team will review your claim, and you will receive an email to confirm when it has been validated.
Step 4: You will receive your Galaxy Buds+ within 45 days of validation.
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Apps
09-03-2020
01:44 PM
1 Like
Got my Ultra this morning. Ordered on the 12th via upgrade program.
Hope you guys get yours sorted soon.
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08-03-2020
08:59 PM
2 Likes
Samsung final quality control test. 😁
Can I create the 'Where's my Buds+' thread yet?
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08-03-2020
08:00 PM
1 Like
Mine is showing up as Preparing Dispatch but I'm not worried as others said. This happens each year with me and DPD UK. It only gets updated once it leaves the main DPD distribution centre (about 1am) to local depot (4-6am) then sent out for delivery little after.
Expected delivery pre 11am tomorrow
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08-03-2020
12:57 AM
I didn't reply as I wasn't sure if he's trolling us. Waiting a few days before release?
£1200 for a birthday?..not for my wife. How would a courier firm assist a purchase? No punctuation (but could be a little harsh there).
Sounded a bit odd.
If real, you'll have hit the pavements and try the shops. I remember one year being lucky with a Galaxy from a O2 shop.
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08-03-2020
12:49 AM
I remember paying the £3.99 for Monday morning delivery. It would of been nice to have an email or invoice saying such without having trying to remember what I put.
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06-03-2020
10:34 PM
So....the people who are having their phones delayed will also have to put up with claiming the buds+ later when they're out of stock to!? 😕
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06-03-2020
06:24 PM
When did you order yours? I ordered my upgrade on the 12th Feb.
Showing 'Preparing Dispatch'
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06-03-2020
01:19 AM
1 Like
Yeah, took mine 3 weeks but I'm guessing this time next week there be a huge thread on it. 😁
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05-03-2020
11:15 AM
I believe there is already an update due from Samsung for the camera. Not sure if it's for the focusing. Haven't even got mine yet to see what's wrong with it 😁
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05-03-2020
04:16 AM
So far no issues with mine. Still saying preparing dispatch and I did pay the additional £3.99 for Monday morning delivery.
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04-03-2020
03:05 AM
I believe that they will be dispatched Sunday from the main distribution centre to the local depot. These will be collected Monday for delivery.
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03-03-2020
08:17 AM
I know a few of us (UK) are now showing Preparing Dispatch which I believe means that we have had one allocated in DPD distribution centre. It'll be lucky to get it before the weekend. Think, you new phone is on a shelf somewhere 😜
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02-03-2020
05:27 PM
https://www.neowin.net/news/samsung-galaxy-s20-pre-orders-start-shipping-out/ Unsure how true this is...
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01-03-2020
11:20 AM
1 Like
@Daisenberg wrote: @@ Hi @Lembo does your order say preparing for dispatch when you go to your My Account orders page? Mine still says Order Placed and I ordered on 15th Feb. Also, the email confirmation saying shipped by 9th but the My Account page says the 10th..
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01-03-2020
08:32 AM
MX Player plays mostly all video types in in my opinion better than the stock player. I wouldnt worry about conversions. Lee
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01-03-2020
03:57 AM
Best to check out the 'S20 Upgrade Lounge Issues' thread. A lot of people in the same situation. Mine popped up as declined but actually went through.
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01-03-2020
03:54 AM
I ordered on the first day and got declined. Tried another browser which worked not knowing that the 'declined' went through. Had to cancel one of the orders. Got an apology as they took two deposits. Mines now preparing to be dispatched from yesterday 😃
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