Order cancelled because I stack codes?!

[MrFrye88]

Can anyone help me out getting my buds 3 pro cheaper? 

I've been pre-ordering new devices every year for about the last 6 years directly from samsung. 

I've always been able to stack 3 promo codes.

So I purchased the buds 3 pro, used EVENT25, UNPACKED CODE, APPZ and the order went through. 

The next day samsung cancelled the order and wouldn't tell me why. 

After speaking to about 7 samsung agents I was finally told it was cancelled because I can't stack codes, and I can't use any of the codes I previously used if I decide to order again. 

I'm almost certain this isn't the case after seeing so many people get them for around £80. 

So has anyone got ANY codes of any kind that can help me save a little bit on this purchase? 

Thanks

[MrJCharming]

It's ***** but you just have to keep trying the codes.

I used 3 codes my order went through and has stayed as order acknowledged for a while.

I did use finance soo I don't know if that's made a difference on the order actually holding.

[MrJCharming]

If your ordering it as a student maybe try ordering as a normal consumer

[MrJCharming]

I've ordered as a consumer for around 5 years now and never had anything cancelled.

[TechZilla · Accepted solution]

That's incorrect, you have been given the wrong information, you can stack codes, I have always done that and it worked. Contact Samsung customer service and ask them to reinstate your codes explaining what happened, usually takes a few days for them to work again. I usually email as I can give more details of the codes.

[Robin999]

Did you ever use those codes previously on other orders?

[MrFrye88]

Nope, just regular customer 😕

[MrFrye88]

I thought it was, ive spoke to someone since and she said I can only use 1 code, I did question why the order stopped me putting a 4th in and accepted my order if stacking isn't allowed. They don't seem to be listening. Apparently the unpacked code took £100 off (it didn't!)

I used points worth £90+, the EVENT code, then my unpacked code, the APPZ code, and trade in and still had to pay £30 cash.

Have just recieved an email with a new code on but that's not working yet.

[MrFrye88]

Nope. The buds3 pro are the only thing I'm planning on buying. I was interested in the fold 6 but I can't justify the trade in price, which is significantly lower than usual and much lower than other countries.

[AndrewL]

@MrFrye88: I have looked into this for you, and The APPZ promo code should be stackable with the Unpacked voucher code when used via the Samsung Shop App.