Customer Testimonial
I am so frustrated after trying for many hour and nearly a week to get Samsung Care added to my new Samsung S24 Ultra. I... View Post
Trying to return my s22 ultra at the end of the 2 year sharing upgrade program. Keep getting an error on the website. Samsung support is no help at... View Post
How long does it usually take for Samsung to confirm your trade in is processed? I received an email Monday to say they had received my phone and... View Post
Need clarification please, spoke to an agent on live chat. Not helpful at all. I placed an order via Samsung account on Samsung website and they... View Post
So I eventually got my refund for my s24 ultra after 10 long days. Question is where is my trade in money Samsung. My S23 ultra is now technically... View Post
Does anyone know how to sort cash back claim. Was approved 24th December. Said maximum of 45 days which has now passed. Have sent 2 messages to... View Post
I’m am so glad I made my move last week. I have never been lied to and fobbed off by a company so badly in my life. I sent my faulty Samsung device... View Post
I pre order Galaxy S24 ultra and Trade-in my mint condition s23 ultra. The new device came faulty. I noticed the faults and I straightforward... View Post
Hi folks, I received myS24 Ultra (with Flex) a week ago, it had the trade in bag but no upgrade return bag for the phone from the last yesr.
... View Post
I ordered by S24 on 20th January and chose to pick up the order from a nearby store I thought it would fasten the process. It showed 30th January... View Post
So yesterday I received the shipping label for my trade in and my status went from pre-order to in process. The problem is I have to ship my trade... View Post
Just ordered S24 Ultra from Samsung website. Paid £759 with trade in. They haven't even sent me a confirmation email! Have I been ripped off?
... View Post
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