04-04-2022 08:54 AM - last edited 04-04-2022 08:55 AM
Been waiting since 11th march for my phone. Just asked live chat whats going on for nobody to talk to me and the live chat got disconnected after an hour of silence and being 2nd in queue 😂🔫 wtf?
04-04-2022 09:03 AM
Gone from 2nd to 58th in queue I'm raging!
04-04-2022 09:05 AM
Quick to take £90 out my bank tho but don't even give me a legit order number! Absolutely disgusting. Deadline for the buds are tomorrow too. Hilarious that they are still stating next day delivery on their website (and in the email recipt i got) YEAH RIGHT!
04-04-2022 09:43 AM
Hey @MissMajestic. Sorry to hear this has happened. If this is a shop related query, it would be best to call the Online Shop Team directly on 03307267467.
04-04-2022 10:07 AM
This happened several times yesterday too. I also called the Online Shop Team & requested a call-back twice, but they never returned the call. Not very good service.
04-04-2022 10:10 AM
I've given up hope after reading through a bunch of threads lol
04-04-2022 02:38 PM
This is a samsung related query since I ordered it from their site 😂🔫