15-02-2020 10:47 AM
Ordered the s20 ultra off the samsung Ireland website. It says delivery on the 10th march. I thought it was released the 6th and pre orders usually get it 3 days early. Surly Samsung are not going to torture me for 1 extra week to get it????
Please say its an error.
11-03-2020 01:02 AM
e-mailed them reply to order acknowledgement e-mail - no response.
Contact Us links didn't work
e-mailed them, forward to support@samsunguk.zen ... - no response.
Order status still showing "PREPARING DISPATCH"
North UK - S20+ 128GB grey - ordered direct from Samsung site - 13 Feb 17:00
11-03-2020 08:00 AM - last edited 11-03-2020 09:23 AM by AntS ) in
I did receive another e-mail from Exertis here in Ireland, the first e-mail said 'delayed to April 2nd' while this new one now is saying March 25th.
11-03-2020 09:06 AM - last edited 11-03-2020 09:24 AM by AntS ) in
@Slipmat wrote:
I did receive another e-mail from Exertis here in Ireland, the first e-mail said 'delayed to April 2nd' while this new one now is saying March 25th.
That same person told me Feb 14th. The message was more or less the same.
I had received no prior notification and only recieved this after I followed up to find out where my phone is.
It's odd though as the message says the launch is delayed....yet my friend who ordered his 3 days after I ordered mine received it on time yesterday so clearly it has launched.
11-03-2020 09:50 AM
Is there any clear case in the box
11-03-2020 09:55 AM - last edited 11-03-2020 10:00 AM by AntS ) in
I originally received a reply saying the launch was pushed back to the 14th. I then queried why some people who ordered after me have been receiving theirs, to which I got the following reply
11-03-2020 09:56 AM
@GoravSharma1 wrote:
Is there any clear case in the box
I thought there would be but my Girlfriend didn't get any with hers
11-03-2020 10:23 AM
@GJF2442 wrote:
I originally received a reply saying the launch was pushed back to the 14th. I then queried why some people who ordered after me have been receiving theirs, to which I got the following reply
Not exactly an answer 🤣
This is going to be our life now for the coming weeks.
11-03-2020 10:55 AM
My order has arrived, grey 512gb ultra ordered in UK on 13th Feb
No clear case in box for the person that was asking earlier
11-03-2020 10:57 AM
You just gotta love how Samsung support is actively trying to get rid of me by claiming they are not the correct point of contact when they clearly are
https://twitter.com/GoddessVenara/status/1237691108412608515
11-03-2020 11:13 AM
@Venara wrote:
You just gotta love how Samsung support is actively trying to get rid of me by claiming they are not the correct point of contact when they clearly are
https://twitter.com/GoddessVenara/status/1237691108412608515
Completely useless - getting nowhere with them and they have yet to post anything of any use on their account.