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Defectovw s22 ultra

(Topic created on: 27-03-2022 08:20 AM)
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Members_lpBl96r
First Poster

‎27-03-2022 08:20 AM

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I live in ireland. As per instructions I return the defective phone and can confirm from tracking details that it was received on Thirsday 24th March. When can i expect to receive a replacement 

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2 REPLIES 2
BandOfBrothers
Samsung Members Star ★★

‎27-03-2022 09:27 AM

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The Team here cannot access your account @Members_lpBl96r 

You would need to call the Samsung Online Shop Team and or email them via support@samsunguk.zendesk.com for an update.

I hope that you receive your new phone ASAP.


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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AndrewL
Moderator
Moderator

‎27-03-2022 09:42 AM

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@Members_lpBl96r: If you are based in Ireland, and would like an update on the progress of your replacement Galaxy S22 Ultra, then please reach out to the team at Samsung Ireland via the link below, and an advisor will be able to look into this further for you.

Help & Contact | Samsung Ireland

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