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Changing order's name

(Topic created on: 02-08-2020 11:22 AM)
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naturebreeze
First Poster
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Hi I bought a TV present for someone but it's not letting me change the name on the order so it's getting delivered to their address with my name on.

 

- I contacted the devilry team and they said it is no them to deals with this contact Samsung directly

- I contacted the customer services at samsung and they said it is not them who deals with this 

- I tried to log into my account and change it there but there I can see the details but there's no option to do it

- Two days now no help

 

They make it so difficult for customers to shop with them.

 

 

 

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1 REPLY 1
ChrisM
SuperStar
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Hi @naturebreeze 

 

We're sad to hear this. Did you manage to get it sorted out?

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