How do i buy your phones?

[SMetcalf]

I have recently attempted to buy from you online twice, I get up to the point of confirming my order and allowing you to charge £2.50 to confirm my account before I am told my bank card isn't issued to my home address. I now have two outstanding transactions in my bank to you but still can't buy anything.

I have been to my bank today confirmed my address and checked my online banking all of which say my address is correct.

[iamS]

Hi there! You could try getting help through Samsung Customer Service by calling the number 0333 000 0333.

Hope that helps!

[AndrewL]

@SMetcalf: For purchase related queries, please reach out to our Shop Team on , where an advisor will be able to look into this for you. 

[SMetcalf]

Thanks for the reply but it kind of defeats the object of an online store.