Facebook YouTube samsung Internet Snapchat keep stopping force closing didn't have any problems till yesterday. Anyone else having this?
View Post
182 Views
4 Replies
1 Likes
MartynaK
04-11-2020 07:05 AM
@John51,
I am sorry to hear about the issue you’re experiencing
. Do not hesitat... View Post
Anyone here do the S10 beta?
Remember when we were shown moving icons for the beta, whatever happened cos were now on OneUI3 and... View Post
112 Views
4 Replies
0 Likes
ghostb
04-11-2020 12:52 AM
the settings icon gear weel used to turn clockwise motion a few days ago but now it is not moving... View Post
Pre-beta: pressing power button and up volume together booted into maintenance menu. Since installing the beta it doesn't work at all, it just... View Post
122 Views
4 Replies
0 Likes
Hi bought second hand s10 for partner and fast charging not working,plus I can't find where I can use wireless charger,any help appreciated
View Post
108 Views
1 Replies
0 Likes
MartynaK
03-11-2020 02:09 PM
@Madgeco21,
I would recommend that you take the device to a Samsung Support Center to... View Post
Hi I try use a Google Pay, but they said a beta software doesn't support that
View Post
209 Views
3 Replies
1 Likes
MartynaK
03-11-2020 01:48 PM
@Hollow868,
As long as the binary is not certified by Google, Google Pay will not wor... View Post
Has anyone noticed your screen becomes none response when using some apps like you tube music and so on i have to press the power button to turn... View Post
353 Views
9 Replies
2 Likes
Gav4b
03-11-2020 01:43 PM
i have done this more then once already thanks
View Post
Can you bring back the power off in the quick panel. I use Bixby (maybe to people's disgust) and the new power off menu is a pain to get to... View Post
154 Views
4 Replies
0 Likes
MartynaK
03-11-2020 01:22 PM
@SteveGSY,
To quickly access the power button, use two fingers at the same time to sl... View Post
Hi
Is anyone else s20 ultra get hot when gaming not surf the Internet. My s20 ultra was never like that till ive installed the... View Post
140 Views
4 Replies
1 Likes
MartynaK
03-11-2020 12:59 PM
@xn1ckyx,
Please, report this issue via the Members application as soon as your phone... View Post
How do you do that now? It was possible in the Android 10 version of gallery.
View Post
254 Views
3 Replies
0 Likes
MartynaK
03-11-2020 11:37 AM
@Moose888,
To create a collage enter your Gallery app > More options (three dots) > C... View Post
Whenever I stop listening to music I cannot close the songs from my media. It is still playing in the background and I lose charge. I've... View Post
149 Views
3 Replies
2 Likes
Hi, I'm unable to find the battery power saving options?
View Post
372 Views
9 Replies
0 Likes
MartynaK
03-11-2020 09:53 AM
@Phil212,
I am glad to hear that you've managed to find the battery power saving opti... View Post
Do any of you guys, have problems with games, that won't open, until you tried a couple of times !!??! 5 sometimes 6, since to be my lucky... View Post
201 Views
5 Replies
1 Likes
MartynaK
03-11-2020 09:33 AM
@AndreescuD,
Please, submit an error report, right after the issue occurs, via the Me... View Post
Any news when we get another beta or just they give us last gold beta?
View Post
309 Views
4 Replies
6 Likes
maciejireland
02-11-2020 07:44 PM
I was sure beta be next week because German get last week so we need more one week.
View Post
When my phone is off and my phone is charging this screen is always there does anyone know why and how i can... View Post
218 Views
3 Replies
0 Likes
Buster1
02-11-2020 03:26 PM
I thought the screen saver used to cover the whole screen but now there's a black bar at the top?... View Post
When playing to a bluetooth speaker the volume suddenly jumps louder after a few mins no matter what app I am using, does this happen to anyone... View Post
193 Views
4 Replies
1 Likes
MartynaK
02-11-2020 10:44 AM
@Peps1,
If the problem persists, do not hesitate to report it via the Members app so ... View Post
Maybe it's me but I can't find how to change the battery options etc optimise, power saving, extreme power saving? I've gone settings... View Post
199 Views
5 Replies
1 Likes
MartynaK
02-11-2020 10:28 AM
@Buster1,
I am glad to hear that you've managed to find the battery options!
... View Post
Does anyone have any idea where the settings went for edge lighting? It used to be under display but it's not there anymore, and I did a search... View Post
251 Views
8 Replies
0 Likes
viv_matt
02-11-2020 09:28 AM
It has been moved and swapped with the camera flash and or screen flash notification. I personall... View Post
So my Spotify player isn't updating what's actually playing.... I took my buds out earlier put them in the case and then all of the... View Post
286 Views
6 Replies
0 Likes
Google app and chrom app aren't working properly, white blinking every few seconds, extremely unresponsive and laggy, input doesn't get... View Post
146 Views
6 Replies
2 Likes
chipchopchippy
01-11-2020 04:15 PM
Spoke too soon
. Issue reappeared after going to a second website. Have raised an error repor... View Post
After updating to beta I think face and fingerprint seemed a bit more reliable and unlocked every time.As of today the fingerprint has become... View Post
132 Views
4 Replies
0 Likes
JackDemetriou
31-10-2020 12:48 PM
I have the exact same problem! My fingerprint sometimes works, malt time it doesn't pick it up
View Post
Beta 1 good so far for me S20 ultra but looks like be no more update? No beta 2 in UK yet. Google Pay not work but that's normal on beta. Beta... View Post
404 Views
10 Replies
0 Likes
JackDemetriou
31-10-2020 12:45 PM
There is no need to be nasty here! They are just asking a question, and this is probably their fi... View Post
I have enabled on settings but still get a pop up notification rather than a bubble...
View Post
431 Views
6 Replies
0 Likes
ryamoo
30-10-2020 01:50 PM
@Tee20 Go "back" one. You're on the settigns for "General notifications" for messages, but i... View Post
May sound like a silly question. But could getting chat heads for other apps, WhatsApp Telegram etc to work. Or would that be developer to... View Post
159 Views
2 Replies
1 Likes
MartynaK
30-10-2020 11:14 AM
@Chrisy35,
As
@London2tim has already said, it depends on the application if cha... View Post
In a call this morning I accidentally hit the speaker button instead of the mic mute button. Normally this isn't an issue as you can just tap... View Post
130 Views
2 Replies
1 Likes
MartynaK
30-10-2020 09:17 AM
@wiccan2,
Please report this issue via the Members app so that our developers can ana... View Post
When thr next update is coming.
Never experienced so many issues with betA before
Regret it now
View Post
184 Views
3 Replies
0 Likes
Rizij222
29-10-2020 07:20 PM
same here. take at around 5 sec before people can hear me
View Post
Hi,
So I have tried the android 11 update and various things don't work for me. So I follow Samsung instructions. Install smart switch to... View Post
405 Views
11 Replies
1 Likes
andikirnobi
29-10-2020 10:10 AM
I will never buy another Samsung phone. so I have Samsung care +. spent 2 hrs on webchat and phon... View Post
It's not always the case, but sometimes the Google hotkey detection doesn't work, even when I'm on the home screen doing nothing.... View Post
117 Views
6 Replies
0 Likes
Juli3n
29-10-2020 10:09 AM
It seems fine now since the last couple of days, everything was enabled as it should already but ... View Post
One feature I have missed since having the S20 Ultra is an led notification.
If my phone is on do not disturb, I miss a lot of... View Post
178 Views
2 Replies
1 Likes
MartynaK
29-10-2020 09:41 AM
@F19AJW,
I've just forwarded your suggestion to our development team. Let's see if so... View Post
Anyone else experienced a fade at the top if Edge screen lights. Usually on thin settings, the line appears broken at the top of the screen.
... View Post
113 Views
1 Replies
1 Likes
MartynaK
29-10-2020 09:32 AM
@Feasty,
Please, report this issue via the Members app so that our developers can qui... View Post
When installing the beta, I noticed the install hanged around the 84% mark for about 10 minutes before carrying on. My only concern if this... View Post
225 Views
8 Replies
0 Likes
MartynaK
29-10-2020 09:27 AM
@Trekker,
We are aware of the hang which occurs during the installation of the softwa... View Post