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issues with some apps

Posted by 03-11-2020 01:35 PM in Questions

Facebook YouTube samsung Internet Snapchat keep stopping force closing didn't have any problems till yesterday. Anyone else having this? View Post

04-11-2020 07:05 AM

@John51, I am sorry to hear about the issue you’re experiencing . Do not hesitat... View Post

Moving/animated icons

Posted by 23-10-2020 07:59 AM in Questions

Anyone here do the S10 beta? Remember when we were shown moving icons for the beta, whatever happened cos were now on OneUI3 and... View Post

04-11-2020 12:52 AM

the settings icon gear weel used to turn clockwise motion a few days ago but now it is not moving... View Post

Not booting into maintenance menu

Posted by 28-10-2020 10:12 AM in Questions

Pre-beta: pressing power button and up volume together booted into maintenance menu. Since installing the beta it doesn't work at all, it just... View Post

03-11-2020 07:18 PM

Thank you all. View Post

s10 wireless charging

Posted by 02-11-2020 08:42 PM in Questions

Hi bought second hand s10 for partner and fast charging not working,plus I can't find where I can use wireless charger,any help appreciated View Post

03-11-2020 02:09 PM

@Madgeco21, I would recommend that you take the device to a Samsung Support Center to... View Post

Google Pay

Posted by 02-11-2020 10:32 AM in Questions

Hi I try use a Google Pay, but they said a beta software doesn't support that View Post

03-11-2020 01:48 PM

@Hollow868, As long as the binary is not certified by Google, Google Pay will not wor... View Post

screen none response when using some apps like you tube music

Posted by 31-10-2020 04:45 PM in Questions

Has anyone noticed your screen becomes none response when using some apps like you tube music and so on i have to press the power button to turn... View Post

03-11-2020 01:43 PM

i have done this more then once already thanks View Post

Power off

Posted by 02-11-2020 12:50 AM in Questions

Can you bring back the power off in the quick panel. I use Bixby (maybe to people's disgust) and the new power off menu is a pain to get to... View Post

03-11-2020 01:22 PM

@SteveGSY, To quickly access the power button, use two fingers at the same time to sl... View Post

phone get hot

Posted by 01-11-2020 11:48 PM in Questions

Hi Is anyone else s20 ultra get hot when gaming not surf the Internet. My s20 ultra was never like that till ive installed the... View Post

03-11-2020 12:59 PM

@xn1ckyx, Please, report this issue via the Members application as soon as your phone... View Post

cannot create collage in the gallery app

Posted by 31-10-2020 09:53 PM in Questions

How do you do that now? It was possible in the Android 10 version of gallery. View Post

03-11-2020 11:37 AM

@Moose888, To create a collage enter your Gallery app > More options (three dots) > C... View Post

Deezer glitch

Posted by 26-10-2020 07:30 AM in Questions

Whenever I stop listening to music I cannot close the songs from my media. It is still playing in the background and I lose charge. I've... View Post

03-11-2020 11:04 AM

Having same issue with Spotify and Pocket Casts View Post

I'm not sure if it's me but I can't find the battery power saving options?

Posted by 31-10-2020 12:00 PM in Questions

Hi, I'm unable to find the battery power saving options? View Post

03-11-2020 09:53 AM

@Phil212, I am glad to hear that you've managed to find the battery power saving opti... View Post

games won't run

Posted by 31-10-2020 04:30 AM in Questions

Do any of you guys, have problems with games, that won't open, until you tried a couple of times !!??! 5 sometimes 6, since to be my lucky... View Post

03-11-2020 09:33 AM

@AndreescuD, Please, submit an error report, right after the issue occurs, via the Me... View Post

beta2 beta3 UK

Posted by 30-10-2020 09:10 PM in Questions

Any news when we get another beta or just they give us last gold beta? View Post

02-11-2020 07:44 PM

I was sure beta be next week because German get last week so we need more one week. View Post

charging

Posted by 27-10-2020 11:29 PM in Questions

When my phone is off and my phone is charging this screen is always there does anyone know why and how i can... View Post

02-11-2020 03:26 PM

I thought the screen saver used to cover the whole screen but now there's a black bar at the top?... View Post

Bluetooth Audio

Posted by 30-10-2020 10:06 AM in Questions

When playing to a bluetooth speaker the volume suddenly jumps louder after a few mins no matter what app I am using, does this happen to anyone... View Post

02-11-2020 10:44 AM

@Peps1, If the problem persists, do not hesitate to report it via the Members app so ... View Post

battery

Posted by 30-10-2020 07:23 AM in Questions

Maybe it's me but I can't find how to change the battery options etc optimise, power saving, extreme power saving? I've gone settings... View Post

02-11-2020 10:28 AM

@Buster1, I am glad to hear that you've managed to find the battery options!  ... View Post

Edge lighting

Posted by 21-10-2020 06:31 PM in Questions

Does anyone have any idea where the settings went for edge lighting? It used to be under display but it's not there anymore, and I did a search... View Post

02-11-2020 09:28 AM

It has been moved and swapped with the camera flash and or screen flash notification. I personall... View Post

anyone elses Spotify acting strange

Posted by 25-10-2020 04:54 PM in Questions

So my Spotify player isn't updating what's actually playing.... I took my buds out earlier put them in the case and then all of the... View Post

01-11-2020 08:07 PM

Appears to be working okay now 爛 View Post

google and chrome not working properly

Posted by 24-10-2020 06:34 PM in Questions

Google app and chrom app aren't working properly, white blinking every few seconds, extremely unresponsive and laggy, input doesn't get... View Post

01-11-2020 04:15 PM

Spoke too soon . Issue reappeared after going to a second website. Have raised an error repor... View Post

face recognition & fingerprint

Posted by 27-10-2020 05:37 PM in Questions

After updating to beta I think face and fingerprint seemed a bit more reliable and unlocked every time.As of today the fingerprint has become... View Post

31-10-2020 12:48 PM

I have the exact same problem! My fingerprint sometimes works, malt time it doesn't pick it up View Post

beta 2

Posted by 29-10-2020 05:49 PM in Questions

Beta 1 good so far for me S20 ultra but looks like be no more update? No beta 2 in UK yet. Google Pay not work but that's normal on beta. Beta... View Post

31-10-2020 12:45 PM

There is no need to be nasty here! They are just asking a question, and this is probably their fi... View Post

how do you enable bubble notifications

Posted by 25-10-2020 09:20 PM in Questions

I have enabled on settings but still get a pop up notification rather than a bubble... View Post

30-10-2020 01:50 PM

@Tee20 Go "back" one. You're on the settigns for "General notifications" for messages, but i... View Post

chat heads

Posted by 29-10-2020 12:10 PM in Questions

May sound like a silly question. But could getting chat heads for other apps, WhatsApp Telegram etc to work. Or would that be developer to... View Post

30-10-2020 11:14 AM

@Chrisy35, As @London2tim has already said, it depends on the application if cha... View Post

How to switch back to Bluetooth during call?

Posted by 29-10-2020 08:32 AM in Questions

In a call this morning I accidentally hit the speaker button instead of the mic mute button. Normally this isn't an issue as you can just tap... View Post

30-10-2020 09:17 AM

@wiccan2, Please report this issue via the Members app so that our developers can ana... View Post

beta update

Posted by 25-10-2020 09:52 PM in Questions

When thr next update is coming. Never experienced so many issues with betA before Regret it now View Post

29-10-2020 07:20 PM

same here. take at around 5 sec before people can hear me View Post

can't roll back to android 10

Posted by 28-10-2020 09:13 PM in Questions

Hi, So I have tried the android 11 update and various things don't work for me. So I follow Samsung instructions. Install smart switch to... View Post

29-10-2020 10:10 AM

I will never buy another Samsung phone. so I have Samsung care +. spent 2 hrs on webchat and phon... View Post

Hey/OK Google detection not always working

Posted by 27-10-2020 02:10 PM in Questions

It's not always the case, but sometimes the Google hotkey detection doesn't work, even when I'm on the home screen doing nothing.... View Post

29-10-2020 10:09 AM

It seems fine now since the last couple of days, everything was enabled as it should already but ... View Post

Always on Notification

Posted by 28-10-2020 09:51 PM in Questions

One feature I have missed since having the S20 Ultra is an led notification. If my phone is on do not disturb, I miss a lot of... View Post

29-10-2020 09:41 AM

@F19AJW, I've just forwarded your suggestion to our development team. Let's see if so... View Post

Edge screen fading

Posted by 28-10-2020 07:05 PM in Questions

Anyone else experienced a fade at the top if Edge screen lights. Usually on thin settings, the line appears broken at the top of the screen. ... View Post

29-10-2020 09:32 AM

@Feasty, Please, report this issue via the Members app so that our developers can qui... View Post

Hang during install

Posted by 28-10-2020 06:06 PM in Questions

When installing the beta, I noticed the install hanged around the 84% mark for about 10 minutes before carrying on. My only concern if this... View Post