S20 ultra 5G get very hot during use messenger video chat.
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MartynaK
30-11-2020 08:17 AM
@maciejireland,
If you notice a significant overheating of your device, please report... View Post
Anyone else noticed that, if streaming Spotify for example to Google one, if a message is received on the phone the connection is terminated and no... View Post
168 Views
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F19AJW
30-11-2020 07:05 AM
as noted in my original comment, already filled error report. goes to show no one really rare the... View Post
Since beta 11 has landed on my s20 ultra 5G I can't see lots stuff on the card like apps on android looks like no access to memory only few.... View Post
158 Views
1 Replies
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MartynaK
30-11-2020 07:03 AM
@maciejireland,
Please try to make cache partition using Recovery mode on your device... View Post
I'm not receiving notifications for apps like Facebook messenger, some apps are working, whilst others are not.
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328 Views
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MartynaK
27-11-2020 09:03 AM
@LordSean,
Have you checked if notifications for the required apps are enabled? Also,... View Post
That's normal or something wrong when put my S20 ultra 5G on wireless charging pad strat charging 3 or 2 cm about from pad. Wireless share... View Post
172 Views
2 Replies
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viv_matt
26-11-2020 09:57 PM
It detected the charger and prep for charging, as it is active for charging the notification disp... View Post
Has anybody seen the s20 ultra slow and Super slow motion quality? It's extremely bad in low light. I compared it to my older s8 and I... View Post
270 Views
2 Replies
1 Likes
MartynaK
26-11-2020 09:08 AM
@Haytch,
Please, report this problem via the Members application so that our develope... View Post
Hello. Just wondering if anyone else has found a super disruptive bug after attempting to capture screenshot. My phone either freezes or reboots... View Post
266 Views
7 Replies
1 Likes
Can't seem to find it on the latest beta software
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211 Views
3 Replies
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Ibby665
26-11-2020 03:52 AM
Thank you and thank @sircubed
When is the next beta planning to be released?
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Hi,
My lock screen shortcuts keep reappearing even though so I've took them off. I changed them to another shortcuts but they reverted... View Post
95 Views
1 Replies
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MartynaK
25-11-2020 07:14 AM
@ChrisFletcher,
I haven't noticed this issue on my device. Please, report the issue v... View Post
Anyone having delays receiving emails.
When receiving emails on computer through outlook, they are instant. But when receiving then... View Post
793 Views
5 Replies
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F19AJW
25-11-2020 06:56 AM
Hi,
already submitted error report regarding this on the 06/Nov, as many other users have as... View Post
All my apps seem be running fine now even enhanced processor seems running OK with pubg mobile only 1 problem is cant use Google pay till 3.0 full... View Post
175 Views
1 Replies
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MartynaK
24-11-2020 08:32 AM
@scirpio1980,
I am glad to hear that all your apps are running fine!
The binary... View Post
Google Pay has stopped working on this Beta and under Play Protect it shows as not a certified device
Samsung Pay seems to be... View Post
264 Views
4 Replies
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MartynaK
24-11-2020 08:25 AM
@DG0070,
As long as the binary is not certified by Google, Google Pay will not work. ... View Post
You reckon we will have a update on the beta version seema America already on version 3 and possibly 4??
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342 Views
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KB7
23-11-2020 09:59 PM
Apple does beta testing and software role outs much better than Samsung. 5 year old iPhones run t... View Post
Has any one else's google pay stopped working? Saying its not certified anymore?
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273 Views
7 Replies
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Can't seem to downgrade as no option to downgrade on smart switch pc
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246 Views
6 Replies
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MartynaK
23-11-2020 09:54 AM
@scirpio1980,
The latest update (ZTKF) doesn't allow rollback to Android 10. To exit ... View Post
How can I downgrade from beta version to official version
Thanks
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341 Views
6 Replies
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MartynaK
23-11-2020 09:52 AM
@Fanush,
The latest update (ZTKF) doesn't allow rollback to Android 10. To exit the p... View Post
This message when i want to download from
play store
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246 Views
3 Replies
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MartynaK
23-11-2020 08:08 AM
@Kimo2020,
Please, submit an error report describing this issue via the Members app. ... View Post
Is anyone having trouble using Google pay on the beta software. I can't use Samsung pay as it doesn't support my bank
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347 Views
7 Replies
2 Likes
jase1986
21-11-2020 10:24 PM
Curve doesn't work for me it won't let me activate my card on Samsung pay
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Is anyone having trouble reading docx files?
I never had a problem prior to installing the beta program
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113 Views
2 Replies
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Aumeisters
21-11-2020 01:24 AM
works fine for me too. tried reinstalling app you use for docx?
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I keep getting errors in the beta app for reporting things.
Server error 500.
I never used facial recognition for unlocking my... View Post
185 Views
1 Replies
0 Likes
MartynaK
20-11-2020 08:44 AM
@Eltas,
I would recommend you to clear cache of the Samsung Members application to re... View Post
Anyone else having moments where the WiFi just won't work at all? Using S20 Ultra.
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101 Views
2 Replies
1 Likes
LordSean
19-11-2020 07:55 PM
yes I'm experiencing this too, sort of, it seems to drop the connection a lot and after a few sec... View Post
Did anyone try to use samsung dex after the beta update? Keeps saying tv is not optimised and doesnt seem to be working. Used to work fine... View Post
139 Views
2 Replies
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MartynaK
19-11-2020 11:24 AM
@Msi88,
Samsung DeX should be working during Beta. Please, report this problem via th... View Post
My S20 Ultra started complaining it was running out of space randomly. I deleted about 11GB of games and thought not much else of it. Then, a short... View Post
141 Views
2 Replies
1 Likes
MartynaK
19-11-2020 11:15 AM
@jonjuk,
Please, report this problem via the Members app! Do not forget to attach the... View Post
No ringtone on incoming phone calls. Help!
Notifications, WhatsApp calls etc are fine though.
Anyone else have... View Post
147 Views
4 Replies
0 Likes
MartynaK
19-11-2020 11:13 AM
@shades316,
Please, submit an error report describing this issue via the Members appl... View Post
Anyone has any idea why an 5g speed test on the s20 ultra is slower than a 5g test on a iphone 12 pro max both on the same network and same place.
... View Post
157 Views
1 Replies
0 Likes
MartynaK
19-11-2020 09:21 AM
@Msi88,
If you notice any issues, please report them via the Members application, so ... View Post
I've updated my S20 Ultra fine although my S20 5G isn't receiving the update? Both devices came from Samsung direct online. Been over 48... View Post
272 Views
4 Replies
2 Likes
Stepster
19-11-2020 08:36 AM
I'm having exactly the same problem, having enrolled over a week ago now. Support have been a but... View Post
Is this a mistake or official? I didn't know that we're supposed to expect the Samsung India Beta Team to sign off on a UK run beta... View Post
605 Views
8 Replies
1 Likes
Hi, I'm currently tethering mobile data to my computer. The Your Phone Companion apps works fine apart from mirroring phone screen. I get the... View Post
202 Views
2 Replies
1 Likes
MartynaK
18-11-2020 08:52 AM
@Ahassona,
Please, report this problem via the Members application so that our develo... View Post
Hi any idea how to add another user to your device in android 11 was simple in 10. So i can access different accounts on games ect
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121 Views
1 Replies
1 Likes
MartynaK
18-11-2020 08:40 AM
@dan1033,
I am not sure which option exactly you are referring to. Could you please h... View Post
I could not download new themes or wallpaper
( s20 ultra).
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6 Replies
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MartynaK
18-11-2020 08:29 AM
@Kimo2020,
Please, clear cache of the Samsung Themes app. If that doesn't help, submi... View Post
