If you like books, I can recommend an author! 😉 ... View more

Try disabling/uninstalling updates of the Galaxy Apps itself - and then reopen the app and resinstall updates. It appears that the OTA had a dodgy file for Galaxy Apps ... View more

It is also important when receiving a software update to ensure a strong constant internet connection to prevent any disruption to installation files. and for major android updates - from 6 to 7, 7 to 8 - best to back up your phone and do a factory reset after to really prevent any legacy system files from causing problems in the "new" system ... View more

Have you restarted your phone at all before this problem started, I noticed that there is a software bug that they're trying to fix that turns on Do Not Disturb mode every time my phone is rebooted or turned off. it could be that which is causing it to not make sound ... View more

There is more likely a fault in your device, if you go into the Samsung Members app - pre installed on your device at launch, it has a diagnostics section at the very end of the app. check the hardware and see if the Bluetooth functionality is Normal; if not, then you should have grounds for a repair under warranty. if it is normal. try resetting all your Bluetooth devices - if they have been connected to previous devices and try again. You could always get it repaired via Samsung customer services too, still should be under warranty. I am not sure if this is a software only issue as it doesn't seem to be a widespread occurrence, you could try waiting for the September security patch to see if it fixes it but that may take a while to arrive. ... View more

If it you purchased it from Carephone Warehouse, then it is there job to sort it out with Vodafone. See if they will do anything to help you and if not, then contact a more senior member of Vodafone if you can, I've never heard of anything like this happening before, but it certainly isn't your job to fix it. But because it is blacklisted by Vodafone they should accept you are the owner and Carphone Warehouse should be able to back you up on the proof of purchase and have your device removed from the Blacklist. It is very possible someone reported a device stolen to Carphone Warehouse and got the device IMEI number wrong and ended up blocking the wrong device. ... View more

The reason the view finder appears to zoom in is because of the aspect ratio of the 12MP picture quality. Video records in 16:9 and the display itself is 18.5:9 so, unfortunately they'll always be some form of crop when recording video; but when watching in the gallery, you will have the full 16:9 video. So to clarify. the view finder when you press record, cuts the image down to 16:9, but shows it filming in the full 18.5:9 ratio. when viewed in gallery that video will be in 16:9. so you should see more on the left and right than you did while recording. ... View more

Yeah, unfortunately, MANY people complained about Samsung having their own apps for everything, and were considered "bloat" I love the S8 music app, especially that edge lighting, but it does NOT support Bixby because now Samsung and Google have a partnership you should be able to get 3 free months of Play music if you haven't signed up before and that works very well with Bixby. Bixby itself is American English and Korean only. Try speaking in an exaggerated American accent and it works like a charm - its pretty funny at times. but it does with my RP accent most of the time. Bixby is best for controlling your phone. especially changing in depth settings. and quick commands make it even easier. I only have to say, "update apps" for it to open play store, go to my apps, check for updates and begin update downloads. Similar command for checking for software updates in settings. going to YouTube subscriptions and Facebook notifications, opening notifications, deleting and moving emails. try out different commands and then make quick ones. I do find it to be useful. ... View more

You cannot flash software from a different model, you can update software by manually flashing software but it MUST be the same model number. Sammobile tell you this. the model numbers have to match. and so UK model number doesn't match with Korean SM-G925K vs SM-G925F for example. Unfortunately nothing can be done but to buy a European unlocked model or a UK model ... View more

Email the CEO with your account of events and as much evidence as you have, Samsung customer service is poor and its only by the higher authority stuff can get done properly. Its important that you have evidence of all this though otherwise they won't take you seriously. CEO can be found easily via Google. just search for Samsung *country* CEO and contact details should show. ... View more

No I don't have much of a clue and that's partly my point. The world would know if it did appear when they armis state it did. Why am i being "ignorant"? Because you're acting like vulnerabilities have never been discovered. I'm laid back because they'll be or have already been patched way before anything serious happens. Seen vulnerabilities before and I've confidence that Samsung, Google, Apple and Microsoft to patch it before it even becomes an issue. ... View more

No its not. Why haven't we heard of it already, they've been less serious malware that made it to the news, this one effects over 2 billion devices and we're not hearing a thing. Why not email the CEO of Samsung instead, his information is public and any complaints I have go straight to him. Instead you're asking a community forum like we're employed by Samsung, expecting what exactly? I read one article, because all I could find is one article that gave information about it. Sorry I couldn't drop my work and find a solution for a vulnerability in Bluetooth, but at the same time, I feel I don't need to be concerned, and I will express that. Better than panicking the rest of my life about a vulnerability that may not actually be a problem. Okay this was discovered in April, 2 billion devices affected. Where is the evidence in the 4 months since that this is a real threat? I work in the defence industry - a statement anyone can say, I know. But if this really was as big as you have been making out, we'd have sorted it as soon as. No one needs to understand how Bluetooth works to take this into context. Billions of devices affected. No global race to fix it?! And you really think Bluetooth, that's been around longer than generation Y won't have plugged such a massive vulnerability? Or at least let the billions of people with devices know? No. And the Armis website is where I got my initial information and it's their app that the link in your link is linked to. Given that it's only 6.x android devices that COULD be affected android 7.0 has been out over a year already. Most active devices are most likely to have got the patch already! And any patch since 6.x came to be will have the vulnerability plugged. ... View more

Slightly different issue but relevant all the same. Speaking in my normal British accent it sometimes, noticeably, struggles to understand my commands. However, saying the same thing in a very exaggerated American accent, works like a charm! Very funny because it really is US English it can understand. ... View more

I read one article, like I said. And it states that it is spread by the air. Not an ignorant answer, and very reasonable answer because this so called vulnerability isn't what it's being made out to be. Like I said, if it was a real threat, real threats have been identified before, it would be reported worldwide! This, again, was reported back in April and I've not heard a thing about it until now. So you can continue being concerned about it if you must. But I am far from ignorant to the tech world. ... View more

This is not a real threat, I struggle to understand how a computer virus can spread through the AIR. its a virus by how it acts, not by biology! Your phone cannot get a virus from the air, nor can it do so by NOT connecting to anything. the only report I found on it, seems to think Apple devices are immune but literally everything else is vulnerable... not everything runs on Android. so how Microsoft and Google be affected and not Apple, is very strange. usually its android only because of its open source platform. I have been using android devices for many years and never come across a device actually affected by malware, and this Blueborne had apparently come to light in April. It would not take months for them to release a patch for such a huge risk. if you at least have an April security patch, I would not worry about it at all. and even if you don't. I wouldn't worry about it. if Blueborne was a legitimately dangerous malware. it would have been reported worldwide and patched instantly. but think about it... a malicious SOFTWARE being spread by AIR?! there is no logic in that statement. ... View more

I have a similar problem and Samsung gave me an answer to it. Whenever my phone resets - and after a security patch it did it often - the DO NOT disturb function turned itself on, without my knowledge. I found myself missing notifications and everything for hours. Samsung says that it has to do with Googles Daydream, and that its that is turning on Do not disturb mode when the phone is reset. they are apparently working with Google to fix this, but it has been like this for a month now. I do not even use DND mode, so it has been a nuisance not having a notification to tell me its on. however, changing the volume does tell you if it is on or not. so for now, until they fix it, I recommend just changing your volume up or down to see if it is on. ... View more

check that both microphones are clear from blockages, I noticed with my pervious galaxy device that I couldn't use the loud speaker -after 18 months of use, because the microphone it switches to was blocked by accumulated dust etc. stuck a pin in there and it cleared it out and worked fine. just be careful not to be too harsh, don't want to damage it. ... View more

photos taken by the main camera are saved as dates, so ordering them by name should also give you chronological order, unfortunately once the date has been changed in this way, it cannot be undone - as far as I am aware. You can search photos by people, place and event as well if that's any help ... View more

not sure what you mean by notification log, but if you had an incoming notification that you have swiped away, if its an app that supports multiple notifications, you should see a number on the app tile on the stock home screen - Touchwiz Home. There isn't a way to get back notifications dismissed, as far as I am aware. ... View more

I cannot find an option that asks for a password to turn off the device. ... View more

I noticed this too recently, whenever I apply a theme, the lockscreen only applies the wallpaper, the clock remains the stock stacked looking clock. cannot get it to show my themes clock style ... View more

Unfortunately not, the Gear S3 UK device is different to one bought in Sweden and uses a slightly different service. Does the Gear S3 in Sweden support Samsung Pay? because some countries have the smartphone app switched on but not the Gear S3 or S2. Even in the UK the Gear S2 is supposed to support Samsung Pay but doesn't. ... View more