Wi-fi issues on S21 FE 5G

[Mirel123]

Hello,

I am the owner of a Samsung Galaxy S21 FE 5G. I've bought the phone almost an year ago, brand new from a big electronic shop. The phone is impeccable and has almost never been dropped. I have the latest update installed at the moment.

For the past 2 or 3 days the WI-FI has started acting up. Sometimes, I can not activate the WI-FI at all, it either "turns on" but doesn't in fact activate or I can't even toggle the on button. Other times, which happens mostly, I turn it on and it can't connect to a network or it works for 2 3 minutes and after that it turns itself off. If I turn it back on, I get stuck in a loop of turning it back on every 1 to 3 minutes.

I've tried restarting the phone, shutting it down and leaving it like that for a few minutes, updated to latest version, factory reset. Nothing works.

Has anyone been in this situation and has found a fix? Has anyone fixed it in a repair shop and is it expensive/worth fixing for the price? Or should I simply go ahead and get a new one?

Thanks to everybody beforehand!

[jiuvaro]

Hi Ajay and thank you for your response. I am a Samsung fan but this problem as I understand is not only my problem. A lot of people are facing the same. I dont know how to send a report as I dont receive an error message. Only the wifi dropping again and again, some times it last 10 minutes working, some times 1 minute, sometimes I can not enable wifi at all....... is really frustrating as I am sure that is not a HW problem....dont want to buy another phone. I hope Samsung will publish a fix or a new version.

[Ajay-A]

Hallo jiuvaro,

Through the Members-app you can send in a report, after choosing the category you can fill in the situation and issue in with your own words. Let me know if you succeed.

With kind regards,

Ajay

[jiuvaro · Accepted solution]

Hi Ajay

After days trying to solve the issue with WIFI on the S21 FE, I believe I found the solution. With patience following a youtube video to "dissasembly" the unit in order to find where is the "antenna flex for wifi", I noticed that the connector was not firm. So I adjusted the connection and now it is working fine. That's why a lot of people recommend to hit several times while the unit is turning on and the problem was solved. Maybe when I dropped the phone to the floor the connection became loose. I believe the flex cable is not a good design as it is bent so it is easy to be disconnected. Maybe my comments help another users of S21 or S22 who suffered the same problem. So It is not due to the Android 14 update. It was HW. Thank you

[Ajay-A]

Thank you for your update and solution jiuvaro,

I wish you a lot of fun with your S21 FE!

With kind regards,

Ajay

[jiuvaro]

Hi Ajay, unfortunately my happiness last a few hours. Wifi does not turn on again. Only for moments so it is very frustrating. My only hope is to wait a July update and check if something change.... 

[Ajay-A]

Hallo jiuvaro,

Then it is best to register it for a repair. See the link below for the registrations. Keep me up-to-date.

https://bit.ly/3J4HpwQ

With kind regards,

Ajay

[grzesieek98]

why do people who don't have the slightest idea on the subject write anything..?