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08-10-2023 12:16 PM
@katie84m: Please try heading to Settings > Sounds and vibration > Volume > Use Volume keys for media > On > Tap the 3 dots in the top right > Media volume limit, and toggle this option off. Now, when you're on a video call in the Messenger app, use the Volume Up key on the side of the phone to increase the volume of the call.
08-10-2023 12:19 PM
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