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SD card

(Topic created on: 13-03-2024 08:58 PM)
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MiniMcDuff2258
Explorer
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My phone isn't recognising the SD card that I have in it 
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9 REPLIES 9
Piper123
Samsung Members Star ★
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What card? What device?
S24 Ultra
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MiniMcDuff2258
Explorer
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Galaxy A53 5G. What do you mean about what card?
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keith30
GrandMaster
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Not all phones can now take a SD card as it's no longer used on the higher flagship models due to bigger storage so was finally removed in upto date models.
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MiniMcDuff2258
Explorer
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It has got a SD card slot I checked but it just doesn't register it
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Robin999
Samsung Members Star ★
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Your phone shares the SIM card slot with your SD card. Have you tried the memory card in another device to verify its working? Has it never worked or suddenly stopped being recognised?
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JAMES4578
Samsung Members Star ★★
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The type of card, the A53  5G does support SD cards.  Is this a new card or was it working previously and did you have any Data in it?  Before using an SD card for the first time you should format it  https://www.samsung.com/uk/support/mobile-devices/using-an-sd-card/  if still can not get it working firstly try a soft Reset , press and hold the Power and Volume down Buttons for at least 7 seconds until the Device Reboots.  However if still issue best to remove SD card and inspect for any damage or debris and in any case advisable to give it a clean.  once all fine there reinsert and see if the card is recognised now.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


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MorningBlunt
Troubleshooter
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You sure it's not a fake SD?

MB
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MiniMcDuff2258
Explorer
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It did work before on my other phone
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AndrewL
Moderator
Moderator
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@MiniMcDuff2258: The Galaxy A53 5G is compatible with Micro SD cards up to 1TB capacity. If your card meets these specifications, then please take a look at page 19 of the user manual to find a guide on how to correctly install the SD card via the underside of the SIM card tray. 

https://downloadcenter.samsung.com/content/UM/202311/20231130130745155/SM-A336_A52X_A536_A725F_A736B...

If the SD card was previously installed in another device, you may need to back it up via an external device (e.g. a home computer) and format it for use with your Galaxy A53 5G. In this instance, please head to Settings > Device care > Storage > Tap the 3 dots in the top right > Advanced > SD card > Format. For further guidance and troubleshooting steps, please refer to the link below.

https://www.samsung.com/uk/support/mobile-devices/using-an-sd-card/

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