29-01-2025 04:18 PM
We have multiple amounts of the Samsung XCover 6 Pro devices in circulation.
We are experiencing issues where the fixed dialling numbers will not call after the phone has been power cycled.
I have tested on multiple devices and sim cards and the issue is the phone and not the sim card. Factory Resets have been done and problem persists
The only way to fix this is to disable the FDN and then re-enable FDN where it will call all the allowed numbers, but once we power cycle the phone again the FDN is preventing any call including numbers on the FDN list.
Any help is appreciated.