25-05-2024 05:15 PM - last edited 25-05-2024 05:17 PM
Yesterday night my phone Froze while watching YouTube then shut itself down with no message, today when trying to turn it on, and boot into Recovery mode only managed to get to the installing updates screen in which it got stuck on and shut it self down again ( Can be seen on image attached) , since then I'm unable to get it to boot at all into any kind of menu.
Photo of issue mentioned
- It did not help the phone being on charge still the same result.
- Only menu i managed to get the phone to boot into is the Odin menu where it advises against a custom OS etc. But then it still froze and shutdown while being on that menu.
I have plenty of photos over the Last years and many memories I cant afford to lose. No backups where set due to the GB limit on existing options.
- Battery could be a issue from what I've read, but I would like some expert opinions from the Samsung community. What else could be the issue, As i want to completely avoid wiping the phone as i will lose all my Data.
25-05-2024 06:16 PM
26-05-2024 08:52 AM
a month ago
I'm not flashing custom ROM, just this screen I could get to without the phone freezing and going back into a boot loop.
Download Screen - This is the Screen i was mentioning in my original post. Do apologise for any confusion.
a month ago
Soft Reset - Turns the Phone on to the Samsung screen, then just turns off without any message or vibration.
Charge Properly - Using original charging brick and cable
Safe Mode - Didn't work
Recovery Mode and Cache Partition - Managed to boot into recovery mode once, where i cleared cache. But still the same result Samsung screen and turns off or Rarely a boot loop.
Odin Mode - Trying to completely avoid this option, as i do not want to lose any kind of Data.
a month ago