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Original topic:

Processing failed

(Topic created on: 16/01/21 13:01)
Jamieromero71
New Member
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Other Smartphones

I did a hard reset and changed my password now I cannot login. Every attempt it accepts the password than tells me to login again which at that point says processing failed. I love Samsung but ready to throw it in.... please help

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BandOfBrothers
Superuser I
Superuser I
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Other Smartphones

You could consider resetting via logging into your Samsung Account via a laptop or computer that way @Jamieromero71 

 




Current Phone ~

Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+

Samsung One Ui 3.1/ Android 11.

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AndrewL
Moderator
Moderator
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Other Smartphones

@Jamieromero71: Please can you try signing in to Find My Mobile using your Samsung Account details via the link below, to see if you're able to remotely unlock the phone in this manner?

 

https://findmymobile.samsung.com


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