Samsung Account Login Verification Issue

[Iam Stuckwithsam]

Hi there everyone, I am using a galaxy m12 phone.

Recently i tried to login to my existing samsung account on that device but there's a 2 factor authentication enabled so it shows an interface where i shall put the OTP keys sent on the registered phone number, below that OTP input is the button [send key].

I am supposed to click it to receive otp key on my phone but when I click it, it say processing failed. 

Now I can't login to my account. Did anyone face the same issue as I did?? How did you solve it?? What is the solution here?? 

[viv_matt]

In this case I'd suggest you give Samsung support a call, very good service 👍. You may need to wait a while after speaking to them but much faster than that fruit company that doesn't sell fruits. 😂

[BandOfBrothers]

Hello 👋 @Iam Stuckwithsam 

Welcome to the Samsung Community Forum. 

Samsung Account Issues.  

Samsungs Accounts Team on  0800 995 1079.

May I suggest to perform a forum search as you may find already existing threads with help and advice within. 

If i can be of any further help please don't hesitate to ask  😎 

[joy2001]

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