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Processing failed

(Topic created on: 17-01-2021 10:40 AM)
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Jamieromero71
First Poster
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I did a hard reset and changed my password now I cannot login. Every attempt it accepts the password than tells me to login again which at that point says processing failed. I love Samsung but ready to throw it in.... please help

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BandOfBrothers
Samsung Members Star ★★
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You could consider resetting via logging into your Samsung Account via a laptop or computer that way @Jamieromero71 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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AndrewL
Moderator
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@Jamieromero71: Please can you try signing in to Find My Mobile using your Samsung Account details via the link below, to see if you're able to remotely unlock the phone in this manner?

 

https://findmymobile.samsung.com

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