06-12-2020 05:51 PM
06-12-2020 08:12 PM
Hey Nick, hope all is well. Which model phone do you have and is there any damage to the buttons at all?
06-12-2020 08:16 PM
06-12-2020 08:40 PM
If you hold the 'Power' button and the 'Volume Down' button together, does your phone restart?
06-12-2020 08:59 PM
07-12-2020 05:35 AM
Has the situation now changed @Nick300
i.e is everything OK now ?
If not a Samsung Experience Store or Samsung Service Centre can take a look.
Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "