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phone

(Topic created on: 06-12-2020 08:59 PM)
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Nick300
First Poster

‎06-12-2020 05:51 PM

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My volume and power on buttons not working.
Any ideas pls.
Can only open phone doing soft reboot???
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5 REPLIES 5
CarlH
Moderator
Moderator

‎06-12-2020 08:12 PM

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Hey Nick, hope all is well. Which model phone do you have and is there any damage to the buttons at all? 

Click here to see 'How to set up Emergency SOS on your Galaxy Smartphone'
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Nick300
First Poster

‎06-12-2020 08:16 PM

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A20E.
NO DAMAGE just stopped working Friday
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CarlH
Moderator
Moderator

‎06-12-2020 08:40 PM

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If you hold the 'Power' button and the 'Volume Down' button together, does your phone restart?

Click here to see 'How to set up Emergency SOS on your Galaxy Smartphone'
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Nick300
First Poster

‎06-12-2020 08:59 PM

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yes and can take screen shots
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BandOfBrothers
Samsung Members Star ★★

‎07-12-2020 05:35 AM

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Has the situation now changed @Nick300 

 

i.e is everything OK now ?

 

If not a Samsung Experience Store or Samsung Service Centre can take a look. 

 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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