I have a problem with my Galaxy Note 4.
When I am trying to clear the device cache by restarting the device holding down Power/Home/Volume Up combination.
All I see is a fallen over robot and No Command error, so I can't get to clear the cache and see if I can stop the phone freezing.
Just wondering if anyone has any ideas?
Solved! Go to Solution.
Hey @davidrichards27 ,
are you able to send us a picture of this? Is the phone freezing whilst you are using a particular app and do you have at least 10% of the phone storage free?
Sorry everyone, due to phone freezing, hit wring part of screen....this is NOT solved...can I 'uncheck' the solved status?
Having a really frustrating time