06-11-2020 08:41 PM
I have a problem with my Galaxy Note 4.
When I am trying to clear the device cache by restarting the device holding down Power/Home/Volume Up combination.
All I see is a fallen over robot and No Command error, so I can't get to clear the cache and see if I can stop the phone freezing.
Just wondering if anyone has any ideas?
Thanks
Solved! Go to Solution.
06-11-2020 09:20 PM
06-11-2020 09:31 PM
Yes. That's the one. I am not very techy, so not sure if I could do the firmware thing.
Would it be better to back up everything with Smart Switch and just do a factory reset....would that cure the problem?
06-11-2020 09:37 PM
06-11-2020 09:38 PM
06-11-2020 09:40 PM
06-11-2020 09:42 PM
06-11-2020 09:44 PM
Thank you. I did download Smart Switch to my laptop so I will see what I can do. Thank you for your help
06-11-2020 09:45 PM
06-11-2020 09:46 PM
06-11-2020 09:47 PM