25-04-2020 08:20 AM
Hi,
MY message app keeps closing itself.
I havent changed any settings.
Wont stay open long enough to read or send any messages
Please help
Trish
25-04-2020 09:11 PM
Hi
Go into setting, apps, messages, click on that and clear all its data.
That should hopefully fix.
Let me know
26-04-2020 08:30 AM
26-04-2020 08:38 AM
hard reset your phone at this point
Remember to backup your data
26-04-2020 08:40 AM
How do I reset phone? And how do I back up data?
Trish
28-04-2020 05:06 PM
Hi,
I've backed up data.
What's a hard reset?
Reset factory settings?
Trish
28-04-2020 07:56 PM
28-04-2020 09:04 PM
Hi Andrew,
Tks for reply. I tried the restarting but it didnt work.
I'm a bit scared to do the factory reset even though I have backed up data... but I'll lose all my photos wont I?
Trish
30-04-2020 08:07 AM
Hi Andrew
How do I back up my contacts?
Trish