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Original topic:

Galaxy S8+ randomly restarting

(Topic created on: 24-09-2023 11:47 AM)
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heuterm
Journeyman
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Hi, my S8+ randomly restarts and I read somewhere that one remedy (apart from getting a new phone) is to clear the cache. Can someone help me out here please. Thanks, Martin

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6 REPLIES 6
justarandomperson
Navigator
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Had same problem on my A50 , installed a software update and it was gone
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heuterm
Journeyman
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na, software untodate, still same problem

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justarandomperson
Navigator
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Well idk then
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heuterm
Journeyman
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thanks for trying!

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AndrewL
Moderator
Moderator
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@heuterm: If you would like to try wiping the cache partition to address your current power issues, then please follow the steps below.

Power off your Galaxy S8+ > Press the Volume Up + Power + Bixby keys simultaneously until the phone vibrates, then release > The device will boot into Recovery Mode. From the menu, use the Volume Down button to scroll to 'Wipe cache partition' then press the Power button to select it. Allow time for the process to complete, then select 'Reboot system now'. 

Let me know how you get on. 

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heuterm
Journeyman
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thank you @AndrewL. Done that and see how things go from here.