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How can I get my Galaxy A32 out of a restart loop?

(Topic created on: 11-07-2024 11:56 PM)
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Tsandwich
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I restarted my phone to try and fix some lag that was happening but the phone restarted and then before it could finish it flashed the message in the picture below and restarted again. This kept on happening until it died. soft resets don't fix it and recovery mode does not work.   

1000006337.png

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Robin999
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Bit blurry, I'm afraid. However, hold down the power button and volume down button simultaneously for approx 10 secs (phone screen goes off). Release buttons when the phone vibrates and the Samsung logo appears. Hopefully, the phone will reboot normally.
Tsandwich
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I tried doing that but it just starts again. 

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Robin999
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Is your phone flashed?
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BandOfBrothers
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This also may help @Tsandwich 

https://www.hardreset.info/devices/samsung/samsung-galaxy-a32-5g/ 

Be aware one of the options may act as a factory reset so you'd need to set your phone back up. 

If all fails then let a Samsung Service Centre have hands on. 

If i can be of any further help please don't hesitate to ask  😎 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

Tsandwich
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What does that mean?

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Tsandwich
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Recovery mode just doesn't function.

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Robin999
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If you're having to ask, then probably not. Sometimes, the message you have received is due to the device being 'flashed' with a custom ROM or firmware. I was asking as this would determine your next course of action. Is the device still stuck in the boot loop?
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Tsandwich
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No, but any attempt to turn it on, or plug it in restarts the process.

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Robin999
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For now, and it's not a quick fix, but seeing as you can't use your phone anyway, you have nothing to lose.
Plug the phone into the charger and leave it powered up and charging. Allow the boot loop to carry on going indefinitely. I've heard reports that eventually, the phone will boot up normally. How long? Who knows. Maybe a few minutes or several hours. The reason for leaving the phone on charge is to prevent the battery from draining completely whilst you wait for the boot loop to stop.