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Xcover 6pro g736 One UI 7 software update problems

(Topic created on: 03-09-2025 08:43 PM)
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FatFreddie
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I'm just a humble carpenter and better working with sharp tools than including myself under the same title. 
 I have, what I thought was a brilliant phone until a couple of days ago and a software update. A few hours after the update I needed to turn the phone off. On trying to fire it back up it went into a restart loop. The only way I could get a restart is by disconnecting the battery for a couple of hours. After doing this I've managed to do a forced restart, only to return to the loop. Again after dropping the battery out and after couple more hours, managed a reboot, again the same with a complete reset, again the same in safe mode. All with a couple of hours in between !. After a great text chat with the Bot & then the texting tech guy, I've realised I can get a restart after a couple of hours connected to the charger. 
 So on top of this little hiccup, the phones ringer has stopped working ! Again directly after the update, meanwhile, all the "in" phone diagnostics are showing everything is working perfectly. 
 Is it just possible that someone has experienced the same issues and has a brilliant fix it wand they can wave in my direction? Or is it worth waiting for a new fix direct from the maker ? Maybe it's in need of going to meet it's maker !!!? Or does anyone want to buy a brilliant phone with a couple of years left of updates?
 Bless you all , Lovelovelove. 
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Tourbillon De La Vie
Samsung Members Star ★★
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Wipe phone cache partition. Maybe it helps
• Power off the device.
•  a USB-C cable to a PC or another device.
• Hold Volume Up + Side Button until Recovery Menu appears.
• Select Wipe cache partition/ Confirm Reboot system.
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FatFreddie
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Yup, unfortunately, I forgot to mention, I've done that too ! And yet again, with some time before a successful restart. But thanks for the suggestion.
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