Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Fast charging doesn't work with new update One UI 6.1

(Topic created on: 08-06-2024 10:15 PM)
8699 Views
engima_machine
Student
Options

Yesterday I updated my Samsung m33 5G to 6.1 . After update I am not able to charge phone in fast charging mode, while it gets charge with fast charging mode off but is slow.

It was not the problem before update. I also saw people with similar problem in community post 

Can your Samsung team please release better patch version for us.

27 REPLIES 27
AndrewL
Moderator
Moderator
Options

@engima_machine: Are you using the USB cable that came packaged with the phone, along with an official 25W plug adapter? If so, when you connect to your charger, please head to Settings > Battery, and check below the bar at the top of the screen. Does it say 'Fast charger connected'? While you're here, tap on 'Charging settings' and make sure that 'Fast Charging' is toggled on here. I also recommend trying another compatible charger to see if you notice an improvement. 

kenzo123
Student
Options
Why dont you stop blaming the customers and blame yourself and fix the update. Super fast charging has been removed from settings and superfast charging no longer works. Before you give me "tips" on what to do. Ive done it all. Ive even factory reset my phone and still didnt work. Well done samsung.. youve lost a customer
engima_machine
Student
Options

Hi @AndrewL . Thanks for the response.
But, as I mentioned it clearly that everything, fast charging worked with same charger that was provided earlier before the update was installed. Now, I am facing the issue after installation means the issue is in the update.

Here, with new update i am able to toggle the fast charging mode, but charge pointer does not increase rather is decreased. [ Attached the screeshot for reference ]

So please provide proper update else provide a solution to revert to version 6.0 as it was working fine.
WhatsApp Image 2024-06-09 at 7.18.32 PM.jpeg

BandOfBrothers
Samsung Members Star ★★
Options

@engima_machine  @kenzo123 

I would suggest to approach Samsung by sending feedback via the Samsung Members App. 

They then can look into the issues your facing and take appropriate steps. 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

0 Likes
Members_Hv6HePt
Student
Options

Same charging issues here with both my S33 phone and S6 lite tablet since updates late June!

gurukid
First Poster
Options
I am having the same issue with 3 other samsung devices, done the update and now fast charging isn't working at all, tried several different leads and plugs
Noefa
First Poster
Options

This is ridiculous you have to turn the phone for fast charging to work. Very same with my tablet. Update is making things worse

0 Likes
Members_GVtIzhq
First Poster
Options

I've got the same issue and it is also showing moisture detected. I've done all the trouble shooting actions that samsung recommended as well as factory resetting my phone. If anything it's gotten worse since the factory re set. I've booked a repair under the warranty. The issue has to be the ONE UI 6.1 android 14 update as my fiance who has the fold is having the exact same issues since the update too. 

JonEspino
Student
Options

Wow. This is a pain. This is the second time Samsung has failed me. Eversince, I've been a Samsung user. Last year, I had this green line issue, so I bought a new phone in December. Now, it hasnt been a year yet, I had this moisture detection issue on the new phone that keeps annoying me (imagine, you can't charge using the adapter, wireless charging isn't an option on this phone). The phone didn't come in contact with water. And to think that it was designed ip68 so it can resist moisture. Even though I've heard a lot of issues with the update to UI 6.1. I gave it a shot to fix this annoying warning error. I did update and now, instead of dealing with just the annoying moisture detection that comes and goes, another issue popped out, no super fast charging anymore. Samsung, I think, I'm done with you.