08-06-2024 10:15 PM
Yesterday I updated my Samsung m33 5G to 6.1 . After update I am not able to charge phone in fast charging mode, while it gets charge with fast charging mode off but is slow.
It was not the problem before update. I also saw people with similar problem in community post
Can your Samsung team please release better patch version for us.
09-06-2024 11:14 AM
@engima_machine: Are you using the USB cable that came packaged with the phone, along with an official 25W plug adapter? If so, when you connect to your charger, please head to Settings > Battery, and check below the bar at the top of the screen. Does it say 'Fast charger connected'? While you're here, tap on 'Charging settings' and make sure that 'Fast Charging' is toggled on here. I also recommend trying another compatible charger to see if you notice an improvement.
09-06-2024 12:17 PM
09-06-2024 02:36 PM
Hi @AndrewL . Thanks for the response.
But, as I mentioned it clearly that everything, fast charging worked with same charger that was provided earlier before the update was installed. Now, I am facing the issue after installation means the issue is in the update.
Here, with new update i am able to toggle the fast charging mode, but charge pointer does not increase rather is decreased. [ Attached the screeshot for reference ]
So please provide proper update else provide a solution to revert to version 6.0 as it was working fine.
10-06-2024 05:24 AM
I would suggest to approach Samsung by sending feedback via the Samsung Members App.
They then can look into the issues your facing and take appropriate steps.
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
08-07-2024 09:18 AM
Same charging issues here with both my S33 phone and S6 lite tablet since updates late June!
04-09-2024 06:31 PM
10-09-2024 02:39 PM
This is ridiculous you have to turn the phone for fast charging to work. Very same with my tablet. Update is making things worse
12-09-2024 01:53 PM
I've got the same issue and it is also showing moisture detected. I've done all the trouble shooting actions that samsung recommended as well as factory resetting my phone. If anything it's gotten worse since the factory re set. I've booked a repair under the warranty. The issue has to be the ONE UI 6.1 android 14 update as my fiance who has the fold is having the exact same issues since the update too.
12-09-2024 03:54 PM
Wow. This is a pain. This is the second time Samsung has failed me. Eversince, I've been a Samsung user. Last year, I had this green line issue, so I bought a new phone in December. Now, it hasnt been a year yet, I had this moisture detection issue on the new phone that keeps annoying me (imagine, you can't charge using the adapter, wireless charging isn't an option on this phone). The phone didn't come in contact with water. And to think that it was designed ip68 so it can resist moisture. Even though I've heard a lot of issues with the update to UI 6.1. I gave it a shot to fix this annoying warning error. I did update and now, instead of dealing with just the annoying moisture detection that comes and goes, another issue popped out, no super fast charging anymore. Samsung, I think, I'm done with you.