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Fast charging doesn't work with new update One UI 6.1

(Topic created on: 08-06-2024 10:15 PM)
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engima_machine
Student
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Yesterday I updated my Samsung m33 5G to 6.1 . After update I am not able to charge phone in fast charging mode, while it gets charge with fast charging mode off but is slow.

It was not the problem before update. I also saw people with similar problem in community post 

Can your Samsung team please release better patch version for us.

5 REPLIES 5
AndrewL
Moderator
Moderator
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@engima_machine: Are you using the USB cable that came packaged with the phone, along with an official 25W plug adapter? If so, when you connect to your charger, please head to Settings > Battery, and check below the bar at the top of the screen. Does it say 'Fast charger connected'? While you're here, tap on 'Charging settings' and make sure that 'Fast Charging' is toggled on here. I also recommend trying another compatible charger to see if you notice an improvement. 

kenzo123
Student
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Why dont you stop blaming the customers and blame yourself and fix the update. Super fast charging has been removed from settings and superfast charging no longer works. Before you give me "tips" on what to do. Ive done it all. Ive even factory reset my phone and still didnt work. Well done samsung.. youve lost a customer
engima_machine
Student
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Hi @AndrewL . Thanks for the response.
But, as I mentioned it clearly that everything, fast charging worked with same charger that was provided earlier before the update was installed. Now, I am facing the issue after installation means the issue is in the update.

Here, with new update i am able to toggle the fast charging mode, but charge pointer does not increase rather is decreased. [ Attached the screeshot for reference ]

So please provide proper update else provide a solution to revert to version 6.0 as it was working fine.
WhatsApp Image 2024-06-09 at 7.18.32 PM.jpeg

BandOfBrothers
Samsung Members Star ★★
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@engima_machine  @kenzo123 

I would suggest to approach Samsung by sending feedback via the Samsung Members App. 

They then can look into the issues your facing and take appropriate steps. 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Members_Hv6HePt
First Poster
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Same charging issues here with both my S33 phone and S6 lite tablet since updates late June!

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