Whatsapp video bug issue

[K3v7ar]

I have a problem with the video playback in whatsapp.

Whenever I watch a video someone has sent me it's never Full screen!

The bottom left and right of the screen is black and I can't seem to fix it.

Does anyone have a solution for this?

[K3v7ar]

The landscape BEFORE opening the video does work. However, when I first got this phone I could still pinch to make the video FULL SCREEN. Even if I start in landscape I'm still unable to perform this.

Either way, it's stupid and shouldn't happen really!


😔

[Members_wHb79dR]

I contacted Whatsapp support but they were very unfriendly and all I got was:

Unfortunately, this issue is out of the scope of support that Whatsapp can provide

I tried asking more details but they just neglected me and never responded again....👿

[dbtomy]

Same here. Galaxy S10+. Any news on that?

[K3v7ar]

Doesn't suprise me to be fair

[mashallen]

Same issue on s22 ultra. Any video be it youtube or a normal video attached in a chat plays like it's been moved up and off the screen. Landscape before playing doesn't work for me btw

[Sohnice]

S21 Ultra with latest updates, having the same issue! 

[Ene1995]

Same problem on S21 FE. The only fix for now is to enter landscape mode before watching the video.

[dumitrudan608]

Have you found any solutions for this? Having the same issue on my LgG8x. 

[K3v7ar]

No solution yet. So far it seems to be a problem with whatsapp which is annoying as its now owned by Google who also make android! 🤔

[dumitrudan608]

I found sort of a fix for the issue. If you are on portrait, open the video, and then switch to Landscape to see the video, the black bars show up on the bottom and sides of the video. 

If you are already on landscape and open the video, the issue is not replicated. At lease this happens for me.