21-03-2025 06:11 PM
My mobile was working perfectly 3-4 weeks ago but after some OS updates it is getting over heating with single app use like calling, WhatsApp, browsing.
The overheating started within few seconds and it's out of mind.
Earlier I use to used many app together, did trading with 3-4 app continuously but never faced this kind of issue.
The horrifying is that without using any app. It is getting heating in standby also.
Currently weather temperature is about 33 Degree celcious from past few days and in office there is AC at around 22 Degree celcious. In this condition, this is getting heated in standby mode.
Need you help to get it fixed.
21-03-2025 08:40 PM
Hello 👋 @Naurej Alam
First turn the phone Off and On i.e a Soft Reboot, but if that does not help then follow this by trying a forced reboot by holding down the volume down key and power button simultaneously for more than 7 seconds to restart it. When your phone resets, you will feel it vibrate.
Sometimes if the phone is misbehaving after an update the following step can help
And Https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ can help as a troubleshooting step too.
In your Device Care there is an optimisation tool which can help.
And there is a diagnostic tool found in the Samsung Members App.
May I suggest to perform a forum search as you may find already existing threads with help and advice within.
If i can be of any further help please don't hesitate to ask 😎
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "