13-06-2024 12:22 AM
Hi
My old S10 isnt backed up and for some reason has started to crash as soon as i unlock the phone. It boots up as normal, however, when unlocking the phone, it takes you to the screen where it says phone is starting up and just goes black and freezes. I have tried opening into settings whoch works for a few seconds but it then freezes on whichever page it is on
I have cleared cache via revovery mode as well as re optimised apps
Are there any suggestions for how i can retrieve my pictures from this phone
I believe there is some sort of system UI issue however i cannot get to the setting required to reset it without the phone freezing and then auto rebooting
13-06-2024 07:12 AM
Can you try Safe Mode @bRokenphone
Safe Mode > https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ turns off downloaded apps and themes etc which may highlight an app or theme that's causing conflict. Alternatively long press the power off button and then ling hold on Turn Off to get to Safe Mode.
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
16-06-2024 12:48 AM
16-06-2024 12:50 AM
16-06-2024 12:51 AM
16-06-2024 12:53 AM
16-06-2024 12:55 AM
16-06-2024 12:57 AM
16-06-2024 12:57 AM
17-06-2024 10:26 PM