Why Samsung use TMT first is beyond me. I had a really bad experience with them in July, ended up selling my phone they repaired 3 times and bought the same device (different colour) it seems like everyone has had a bad experience with this particular repair company. PLEASE PLEASE PLEASE SAMSUNG USE ANOTHER REPAIR CENTRE. I WILL NOT BUY ANOTHER SAMSUNG WHILST YOU ARE USING THESE COWBOYS!!!!!
Mainly because samsung only care for taking your money beyond that they aren't bothered with the months of headaches caused by less than professional third party contractors as they have what they want.. your hard earned coin and more often then not the hardware you've spent months or years looking after.
I've never needed to deal with the repair centre but judging by your screenshot they're no better than the trade-in department.
Probably the cheapest bidder in both contracts knowing they can fleece the customer base and tripple there money in the long term.
Samsung should be held accountable for the service they provide, or lack of it.
I've never needed to deal with the repair centre but judging by your screenshot they're no better than the trade-in department.
Probably the cheapest bidder in both contracts knowing they can fleece the customer base and tripple there money in the long term.
Samsung should be held accountable for the service they provide, or lack of it.
