12-05-2022 09:25 AM - last edited 12-05-2022 11:26 AM by ChrisM ) in
Have been a happy user of Samsung phones for many years…and have been loving my S21 Ultra over the last year. Now facing my first ever issue. The Samsung Internet app has been a bit sluggish over the last couple of weeks….access to the BBC sand Empire Film sites quite slow. After yesterday’s system update, it’s now pretty unusable…taking 30 seconds or more to access anything. Have done the data and cache clearing thing but no better. Now resorting to using Chrome. Anyone else experiencing this?
Solved! Go to Solution.
12-05-2022 10:58 AM
12-05-2022 11:52 AM - last edited 12-05-2022 12:00 PM
12-05-2022 02:03 PM
12-05-2022 03:09 PM
I did not have an issue previously but it Samsung Internet increasingly laggy on BBC sites today, did not seem to be an issue with content elsewhere. I have cleared cache/data,reinstalled apps, wiped the cache partition and repaired apps from the Recovery Menu. However seems to be little difference, I have also forwarded an error report.
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
12-05-2022 05:47 PM
I'm on a Galaxy A50 and my Samsung browser has been unusable on BBC Web pages for the last couple of days. Seems OK on other sites and Chrome is fine on BBC sites. Tried clearing cache,and data and reinstalling app etc. but to no avail. Something has gone amiss.
12-05-2022 09:26 PM
Also finding Samsung browser slow on S21 ultra, especially as mentioned the BBC news website. Not taking 30 seconds but a noticeable delay of 5secs or so. I cleared browser cache to try and speed it up but no avail.
14-05-2022 12:50 AM - last edited 14-05-2022 12:51 AM
Glad it's not only me who's seeing this issue. BBC site is sluggish especially when you navigate to most read section of the site.
Chrome works fine but I'm used to Samsung Internet UI.
Also I'm on the S22 Ultra.
Samsung please fix.
14-05-2022 07:30 AM
Same issue here on a note10+ and also on my tab s6.
Needs fixed.
Now using Firefox with no issues.
BBC and other sights non responsive. Getting this website has stopped responding occasionally as well.
Done everything but wipe device which won't happen.
14-05-2022 08:03 AM
I am using Tab A and having same issues on BBC.co.uk site for a couple of weeks now. It is mainly on Sport pages. Pages delay ages loading then freeze. No problems using Chrome and no issues with other sites using Samsung browser. Loved Samsung browser for years so hope a fix happens soon or it's reluctantly Chrome for me.