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Samsung 20 Ultra (Failed to update)

(Topic created on: 12-01-2021 10:30 AM)
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manty
Apprentice
Options
So my device just downloaded the January patch, it started installing it and just flashed error and the phone booted up like it was finished. The device optimized apps and then an error popped up 'Failed to install update'. Should I be concerned?

1 Solution


Accepted Solutions
Solution
Libb
MegaStar
Options

Turn off the phone. Then connect it to a computer (still off), wait until info about charging is displayed and thed press volume up and power buttons and holt them until Samsung logo appears.

Then the phone starts info recovery console.

Select menu Wipe cache partition (use volume buttons to move selection) and confirm pressing power button

Then select menu Repair applications and confirm.

The phone will restart and process again applications optimization.

Data will not be deleted, only caches.

 

If my answer was helpful please set it as a solution, thanks.






Samsung S24 Ultra Black 1 TB | Pixel 8a Bay 128 GB | Samsung Galaxy Tab S9 256GB
Samsung Galaxy Watch Ultra | Samsung Galaxy Buds / Buds2 / Buds2 Pro



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7 REPLIES 7
Solution
Libb
MegaStar
Options

Turn off the phone. Then connect it to a computer (still off), wait until info about charging is displayed and thed press volume up and power buttons and holt them until Samsung logo appears.

Then the phone starts info recovery console.

Select menu Wipe cache partition (use volume buttons to move selection) and confirm pressing power button

Then select menu Repair applications and confirm.

The phone will restart and process again applications optimization.

Data will not be deleted, only caches.

 

If my answer was helpful please set it as a solution, thanks.






Samsung S24 Ultra Black 1 TB | Pixel 8a Bay 128 GB | Samsung Galaxy Tab S9 256GB
Samsung Galaxy Watch Ultra | Samsung Galaxy Buds / Buds2 / Buds2 Pro



manty
Apprentice
Options
I followed your steps but the update isn't there to download anymore but shows Security patch: 1 January 2021, but I don't think it's installed
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ironass
Black Belt 
Options

Updates depend on your model of device, S20 Ultra in your case, and your CSC code.

 

Could you post your CSC code.

 

To locate your device's CSC, (Consumer Software Customization), code, go to...

 

Settings > About phone > Software information > Service provider software version (see screenshot)

 

XBl2FCy.png

 



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My device... Galaxy Z Fold5 5G 12/512GB (G946B D/S) CSC EUX. Android 14. One UI 6.1
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Libb
MegaStar
Options

The steps should have to fix applications






Samsung S24 Ultra Black 1 TB | Pixel 8a Bay 128 GB | Samsung Galaxy Tab S9 256GB
Samsung Galaxy Watch Ultra | Samsung Galaxy Buds / Buds2 / Buds2 Pro



manty
Apprentice
Options
Here it is

SmartSelect_20210112-211747_Settings_1294.jpg

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ironass
Black Belt 
Options

That is the stock, non-carrier, CSC code for the U.K.... BTU, and is eligible for the update. 

 

As Libb states in his previous post, the instructions that he posted earlier should have fixed the issue. Perhaps running them a second time may help. 



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My device... Galaxy Z Fold5 5G 12/512GB (G946B D/S) CSC EUX. Android 14. One UI 6.1
embedbsal
First Poster
Options

Hi, I am also facing this issue and my device is Note 20 Ultra 5G  SM-N986B/DS , 

whenever any update comes while installing the update it displays an error occur and boots into Odin mode?

It's been 3 months in 3 updates I am facing the same issue.

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