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S21 ultra auto restart

(Topic created on: 21-02-2024 09:02 PM)
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Cristian9806
Student
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Hello everyone.
Posting the same subject as my last post.
My s 21 ultra is keep auto restarting without any reason ,randomly when phone is being used.
I had reseted the phone to the factory settings,but keep facing this.
Please , I am more than happy to hear your advices if any of you had this previosusly.
TY in advance
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PaulM1
Moderator
Moderator
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Hello there, @Cristian9806. That's strange that your S21 Ultra is restarting at random and I appreciate that you'll be keen to get to the bottom of this.

While I understand that you've already performed a Factory reset, I'd recommend looking at some of the suggestions in the thread below (albeit about a different phone), as they are likely to help you find and fix the cause of this:

https://eu.community.samsung.com/t5/galaxy-a-series/phone-auto-restarting/m-p/9041401

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