20-10-2022 10:08 AM
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Hi All,
I have an S21 FE SD888 and it's not getting OTA updates. Phone has been in use for 6 months and hasn't received a single OTA update. All updates were completed over Smart Switch.
Thanks,
Goran
20-10-2022 11:27 AM
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20-10-2022 11:53 AM
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Phone was bought from TMobile in Macedonia and it used on that network.
In the service provider sw version it shows the csc code MBM which is the code for TMobile Macedonia.
20-10-2022 12:15 PM
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20-10-2022 12:25 PM
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No, I am in MK, there is no Macedonian version of this forum, so I posted here.
If anyone has any idea on how this can be resolved.
20-10-2022 12:35 PM - last edited 20-10-2022 12:37 PM
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20-10-2022 01:01 PM
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MK is short for Macedonia yes.
Phone model is SM-G990B/DS
20-10-2022 01:20 PM
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20-10-2022 01:27 PM
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All updates were made using SmartSwitch app via Windows PC. So far not a single update was received as OTA on the phone itself.

20-10-2022 01:43 PM
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@GoranM: Apologies if you have already tried this, but please can you confirm if you have been to Settings > Software update > Download and install, as well as Settings > Biometrics and security > Security update, while connected to a stable Wi-Fi router?
