28-03-2021 10:02 AM
28-03-2021 03:10 PM - last edited 28-03-2021 03:12 PM
I though you had the ultra because you wrote 64k and I though that you misttype 8k and you where not meaning 64mpx.
If the phone is less than 14 days you have the right (depending on your country) to return the device at your seller and have a full refund, if you are within the return period then go ahead.
Also keep in mind that no manufacturer allows you to buy a device and then exchange it for another one. You have to return the current one and then buy another one, if you are out of the return period you could try to get your phone replaced with another s21 due to "defects" but samsung can still try to repair it, if when they repair it you have the same problem you can ask for another repair, if I am not mistaken after 2 or 3 consecutive repairs to fix a problem if it is not fixed you can ask and get a replacement and get another s21.
What you are experiencing with your device is strange though, it should no cause that
28-03-2021 03:28 PM
28-03-2021 03:32 PM
28-03-2021 03:35 PM
28-03-2021 03:44 PM
28-03-2021 04:26 PM
28-03-2021 04:51 PM
29-03-2021 08:36 AM
with ultra the norm is what you are experiencing now, haven't read my post about sensor sizes?
Anyways your unit looks like having some defects, the only solution is to bring it to a samsung authorised repair center and have them do their work to fix it
29-03-2021 05:31 PM
29-03-2021 05:37 PM - last edited 29-03-2021 05:37 PM