Phone speaker not working if Bluetooth switched on.

[leela3000]

I'm suddenly having problems hearing calls or any audio. On a phone call I can only hear the caller if I putput them on speaker, and for general audio (videos etc) it doesn't work at all. 

I can't get round this by just switching Bluetooth off, as I have a Samsung watch that is synced. How do I solve this? I've had the watch for over a year, and nothing has changed to cause this. 

[Piper123]

Initial thoughts here are that your calls may be coming through your watch instead of the device?

[AKG49]

No

[Piper123]

Helpful

[leela3000]

I've not had that happen, but today I've made sure that the settings won't allow that. I'll have a test call shortly, but I still have the problem of no audio when I play media

[Piper123]

Silly question (and please forgive it) but when on Bluetooth have you turned the volume up?

[leela3000]

I'm grateful for any questions asked in a bid to solve this! But yes, I have

[TactfulGlove]

If you have the volume set up do you see a list of volume settings with bars come up... see the image... The slider may need adjusting

[leela3000]

All the bars are set up to around 75%, so that's not where the possible lies. But thanks!

[TactfulGlove]

Try
-settings
-- Accessibility
--- Hearing enhancements
---- Check the toggle .. Mute all sounds

Also check you havent enabled Do not disturb ....