S210
First Poster
13-12-2021 02:01 PM
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
Hi Team,
I was one of the victims of trade in scam and I was gutted by Amazon who had given trade in device. Before I could complete back up, my device got locked out remotely by Samsung. I have been emailing trade in team and calling Samsung support team with no luck. Can anyone suggest how can I get the unlock code for an hour so that I could complete the back up and send it back to Amazon seller?
My device: S21, 256 GB
1 REPLY 1
TessM
Mastermind
13-12-2021 03:32 PM
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
Hi @S210 ,
oh no, I'm sorry to hear that. Our Trade-in colleagues should be able to provide you with this. When did you email them?
