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Android 12 has caused the S10 to crash and become unstable

(Topic created on: 10-01-2023 02:01 PM)
2516 Views
johnmaclain789
First Poster
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Hi there,
I decided to update everything, including the Jan 1st security update, after learning that you receive a notification when your microphone or camera is used. The updates caused my phone to crash, and there are bugs everywhere. Here are some examples:

Notifications should be displayed in bank apps

YouTube music and the YouTube app consistently crash or don't work

I need to cancel my Google Play Store subscription since it expired 10 minutes ago

There is a lot of lag and sluggishness with Google Chrome

When my internet connection is down while I'm locked out of WhatsApp, I don't receive notifications until I open the app and unlock my phone.

Never sleep does not have any apps available for addition.

The situation has been a complete mess. In addition to trying all the apps and generic solutions, including cleaning the cache/data, logging, and restarting several times in Safe Mode, the problem has occurred multiple times. Everything has been tried. I cannot reinstall these apps since they came with the device. All settings related to unrestricted background usage, for instance, were browsed through. Since I have a lot of authenticators (personal and work) and the banking app, I cannot do a factory reset. According to what I understand, I am not the only one experiencing issues following this update, so a fix should be released as soon as possible. After an update, a factory reset may not work. These issues may be caused by Samsung's latest software update, so Google or Samsung should be notified.

2 REPLIES 2
MNas04
Helping Hand
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Hi, have you tried wiping the cache partition on your phone. This should help to solve the issue.
https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/
JAMES4578
Samsung Members Star ★★
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Now need to connect   S10 to computer or plug in USB-C Headphones  , follow the other advice. It would also be advisable to Repair apps from the same Recovery Menu.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.