Issue with Unresponsive Confirmation Dialogs on Samsung S20 Plus 5G

[Usama ALi]

Hi There I got samsung s20 plus 5g every thing is working only issue which I am facing is when I trying to delete some app then pop up show Do you really want to delete app? there I am not able to click sure or cancel button even though all these kind of pops I am unable to click any button HELP ME PLEASE 

[CarlH]

Which apps are these, @Usama ALi? Some apps that come preinstalled are unable to be deleted.

[QtheMen1999112]

When the software is an old version it kind of dose that what has happened to my A10 so upgraded to A15 5G

[Usama ALi]

Yeah I know about system Apps I was trying to delete snapchat and I have tried it on 8 ball pool as well issue

[Robin999]

Hi, what happens when you tap on 'ok'?

[Usama ALi]

Nothing not even clicking on cancel as well

[Robin999]

Thanks. Can you go to the Google Play store and search for the Snapchat app. When you find it, can you tap on the uninstall button from there.
(Screenshot for illustrive purposes only)

[Usama ALi]

deletion of apps is not a big issue, issue is why I am unable to click confirmation dialogue all kind of confirmation dialogue like when I was giving permission or confirming something  

[Robin999]

Unsure why this is happening. Try the below troubleshooting methods

● Safe mode

To rule out any 3rd party apps or customisations that might be causing your issues please boot to Safe Mode.

To get to Safe Mode - Long press Power button, long press Power off icon, tap Safe mode icon. (When booted into Safe mode you may need to turn off flight mode as it sometimes enables itself). Monitor your devices behaviour. If the issue is fixed then you know it's one of your 3rd party apps or customisations that were the culprit. It's then up to you to determine which one by a process of elimination.

https://www.samsung.com/ph/support/mobile-devices/how-to-use-safe-mode-on-samsung-galaxy-device/

● Hard reset

With the device powered up, Hold the Volume down button and Power button simultaneously for 10 seconds. The screen will go off. Continue to hold buttons until the device vibrates and the Samsung logo appears. Release buttons. Device will reboot. Once done, please check if the issue is resolved.

● Wiping cache partition

Plug into a working PC or laptop or other Samsung device

https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/

[AndrewL]

@Usama ALi: Hi there. Please note that I have removed a duplicate post of yours, however I have added the title of that post to this one, as it had a clearer description of the problem you're facing. 

For clarity, does the issue persist if you head to Settings > Apps > Snapchat > Uninstall? If so, can you confirm if the affected apps were downloaded from the Google Play Store, Galaxy Store, or a third party site?