21-12-2021 11:00 AM
Hi Folks,
My wife's phone is the S20 and I have it configured to back up to google drive. However, she noticed that her notes are not there and I can't see an easy way to locate Samsung Notes backup.....any ideas?
Thanks,
Djuro
21-12-2021 11:19 AM
21-12-2021 11:34 AM
Thanks Steve -
I can only see: "Settings > Accounts and backup > "
From there there is an option to restore a backup from 'Samsung Cloud' but I am not using that, instead I am using Google Drive to back up data to.....there is the challenge to access Samsung Notes in my Google backup.
21-12-2021 01:21 PM
Google Drive as far as I know does not back up Note data, only Samsung Cloud and Smart Switch will work.
21-12-2021 02:09 PM
@Eurodjuro: Try heading to the Samsung Notes app itself > Tap the 3 lines in the top left > Tap the cog in the top right > Sync With Samsung Cloud, where you can back up any personal notes.
21-12-2021 02:41 PM
thanks Andrew - I will try that but the phone is set to back up to Google Drive.....
21-12-2021 02:50 PM
As I explained Google Drive doesn't backup Notes.
21-12-2021 03:30 PM
correct - as I am just now finding out!
21-12-2021 03:32 PM