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How do I restore Samsung Notes from back up (google drive)

(Topic created on: 21-12-2021 02:50 PM)
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Eurodjuro
Journeyman
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Hi Folks, 

My wife's phone is the S20 and I have it configured to back up to google drive. However, she noticed that her notes are not there and I can't see an easy way to locate Samsung Notes backup.....any ideas?

Thanks, 

Djuro

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8 REPLIES 8
xSteveuk
Mastermind
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Hi,
Try below

Open the Settings app.

Select Cloud and accounts.

Tap Restore data.

Select the file type for Samsung Notes memos.

Tap Restore

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Eurodjuro
Journeyman
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Thanks Steve - 

I can only see: "Settings > Accounts and backup > "

From there there is an option to restore  a backup from 'Samsung Cloud' but I am not using that, instead I am using Google Drive to back up data to.....there is the challenge to access Samsung Notes in my Google backup.

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Pugs1957
Samsung Members Star ★
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Google Drive as far as I know does not back up Note data, only Samsung Cloud and Smart Switch will work.

AndrewL
Moderator
Moderator
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@Eurodjuro: Try heading to the Samsung Notes app itself > Tap the 3 lines in the top left > Tap the cog in the top right > Sync With Samsung Cloud, where you can back up any personal notes.

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Eurodjuro
Journeyman
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thanks Andrew - I will try that but the phone is set to back up to Google Drive.....

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Pugs1957
Samsung Members Star ★
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As I explained Google Drive doesn't backup Notes.

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Eurodjuro
Journeyman
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correct - as I am just now finding out!

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Eurodjuro
Journeyman
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thanks @AndrewL  - there's an option in Samsung Notes to restore from either Samsung Cloud or Google Drive....unluckily I dont have anything backed up to either (as @Pugs1957 has already mentioned google doesn't back this up).

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