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Galaxy buds pair menu missing

(Topic created on: 06-11-2019 09:14 AM)
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Adi0
Big Cheese
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Hello, 

 

So I'm from Croatia, and I've never got this menu from opening galaxy buds near my Samsung Galaxy S10 Plus... Anyone else? 

 

I need to go to Bluetooth and connect them through it... Screenshot_20191106-101311_Settings.jpg

 

galaxy-buds-connecting-pop-up-pc.png

 

.....................................................................
Thanks on the help! S24 Ultra owner.
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2 Solutions


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Solution
Adi0
Big Cheese
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I've found a solution. U need to have Smart Things app installed.
.....................................................................
Thanks on the help! S24 Ultra owner.

View solution in context

Solution
SdwlkJoe
First Poster
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The solution for me was as follows:

- Unpair your Buds from SmartThings app

- Delete SmartThings app

- Delete Galaxy Wearable app (and Galaxy Buds app when prompted)

- Reinstall SmartThings and Galaxy Wearable apps trough Galaxy Store

- Open SmartThings and set it up (login, allow permissions, etc.)

- Open Galaxy Wearable -> allow permissions -> select Galaxy Buds -> allow permissions

- Pair your Buds

 

Afterwards the animation worked for me. I've seen that for some people you still have to perform the following steps:

- Settings > Connections > More connection settings > turn on Nearby device scanning

- Settings > Notifications > See all > drop down menu left upper corner > All > find Galaxy Buds, Galaxy Wearable, and SmartThings > General notifications > turn on Show as pop-up

 

In my case these steps weren't necessary but they might work for you.

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21 REPLIES 21
strawberry cake
Hotshot
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Hello @Adi0 

 

Please try to use Wearables app, downloadable from Play Store.

 

https://play.google.com/store/apps/details?id=com.samsung.android.app.watchmanager&hl=en

 

If not working, please re-install. 

 

Thanks  ☺


 (\_/)
(='.'=)
(")_(") strawberry cake so delicious

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Adi0
Big Cheese
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Yes I have it installed.
.....................................................................
Thanks on the help! S24 Ultra owner.
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strawberry cake
Hotshot
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@Adi0 

 

Welcome ☺


 (\_/)
(='.'=)
(")_(") strawberry cake so delicious

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Adi0
Big Cheese
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What do you mean welcome? It still doesn't work. 

.....................................................................
Thanks on the help! S24 Ultra owner.
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Ermias
First Poster
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That doesn't work on my phone
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Solution
Adi0
Big Cheese
Options
I've found a solution. U need to have Smart Things app installed.
.....................................................................
Thanks on the help! S24 Ultra owner.
AlCresswell
First Poster
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How can I use Samsung buds+ with Nexus7?

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Adi0
Big Cheese
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Compatible with smartphones and tablet running Android 5.0 or higher and with more than 1.5GB of RAM. Also compatible with iPhone7 or later models with the iOS 10 or higher.

.....................................................................
Thanks on the help! S24 Ultra owner.
0 Likes
DiogoFerreira
First Poster
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thank you my friend, you solve a nightmare for me!!