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Email sign in issues

(Topic created on: 10-07-2025 09:57 AM)
321 Views
missjinx82
Journeyman
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Please can someone help, I woke up to a notification that my email sign in failed, asked to reset my password which I did and now it won't sign me in, I removed my account from email and now and keeps saying "couldn't verify account, check your account and exchange server information and try again" when I try to add again.... I have contacted Samsung but they say its not their issue and because I can't verify my account with outlook/Microsoft they can't help me apparently 
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15 REPLIES 15
missjinx82
Journeyman
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Thank you
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banjoal
Apprentice
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It's a Microsoft Outlook global issue with signing in. Do nothing just wait for them to put a fix in.
keith30
Legend
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Microsoft is having an outage which is effecting it's email service. Outage started yesterday.
aliloulou
Journeyman
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Same issue with me
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JAMES4578
Samsung Members Star ★★★
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Apparently a fix is in the works for Hotmail/Outlook issues https://www.forbes.com/sites/daveywinder/2025/07/10/microsoft-outlook-down---email-outage-confirmed-...

Did not have a problem myself though.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


missjinx82
Journeyman
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Thank you for all your help this morning