23-08-2024 02:49 PM
5G mobile data frequently just stops working in my Galaxy S21 5G Ultra. If I put it in airplane mode and turn on again it works for few mins then again it stops working. I initially thought it was SIM issue, but once I migrated to another provider it is still the same. 5G mostly works fine when connected with a charger which is even weirder. If I disconnect charger, the tower is almost full but 5G Internet stops working after few mins. In the arrows below 5G in signal bar(download arrow also will get greyed out, only upload I see is lit). I never face this issue with 4G/4G+. I have the exynos version. Anyone faces the same issue? What can be the solution for this?
23-08-2024 07:07 PM
23-08-2024 08:23 PM
23-08-2024 08:23 PM
03-09-2024 08:56 AM
Hi. I bought the mobile in Belgium, so it is european model Exynos.
03-09-2024 09:11 AM
I already tried reset network setting multiple times. I will try wipe cache but I am not sure if it's related to this issue. 5G stops working, every 5-10 mins it's so frustrating. I changed my SIM to eSIM to see if it solves the issue but nope it occurs even with eSIM. Basically it should be some issue with optimisation of battery maybe, because if I keep connected to power then 5G is more stable. The moment I disconnect from power, it works for sometime and then stops working.