Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Software update

(Topic created on: 16-09-2023 11:53 AM)
Strat621
Pioneer
Options

Hi everyone, hope I'm in the correct board. I'm a novice, so please treat me gently!! I've only had my Samsung A14 5G for a couple of weeks and today I had an onscreen message telling me there was an update. I assumed it was an app update and clicked download. It was a UI update I had no idea what it was and waited while it took what seemed an age. Couldn't turn on the phone after I thought it had finished, then it began again finalising. I've now found out it's a security update. All working now, I've noticed that apps are a bit slower loading when I click on them just after starting the phone, but as soon as I've opened them once then they load instantaneously. Can anyone tell me anything more about the update, and can I expect one every month?
Many thanks

0 Likes
12 REPLIES 12
Solution
AshS23ultra
Maestro
Options
Yes all it is is a security update, you get one every month. With your phone being a lower down A series it will eventually turn to every 3 months but that will be a long time down the line. All it is is to protect your phone from new hacks and virus. Also you will get the new android 14 at some point, when this happens it will say and you will noticed the ui is different.
Strat621
Pioneer
Options

Thank you Ash

AshS23ultra
Maestro
Options
No problem 😊
0 Likes
JAMES4578
Samsung Members Star ★★
Options

Hi @Strat621  62 security vulnerabilities addressed  in the latest security update, some information here https://www.sammobile.com/news/samsung-september-2023-security-patch-detailed/ 

According to the Samsung security site the A14 5G now on quarterly security updates, though can be subject to change.  confirmation here https://security.samsungmobile.com/workScope.smsb 

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 5.1,Android 13 .

0 Likes
Strat621
Pioneer
Options
Thank you James very informative. I've actually got the A14 4G.
0 Likes
JAMES4578
Samsung Members Star ★★
Options
Oh right,will be eligible for the same OS updates. Possibly it may be the August security update. You can check in Settings-About Phone-Software Information. Android security patch version is at the bottom.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 5.1,Android 13 .

0 Likes
Strat621
Pioneer
Options
Thanks a lot James. Would you by any chance know why my apps aren't automatically updating? I've got them set to automatic, but they don't update. No big deal updating manually, but I'm curious as to why it's not working.
JAMES4578
Samsung Members Star ★★
Options

@Strat621   Is your Device set to automatically update Apps on both Data and Wifi?  Can be issues if not strong connection or if Power saving Mode enabled.  

More troubleshooting in this article where I previously replied to your query  https://eu.community.samsung.com/t5/samsung-lounge/auto-updates-not-updating/ 

However some customers appear to have this issue even after troubleshooting. 

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 5.1,Android 13 .

0 Likes
Strat621
Pioneer
Options
It's only set for wifi, should I add data? Just checking powersave.
0 Likes