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Original topic:

Samsung Pay Not Working on S21 Ultra!

(Topic created on: 05/03/21 02:30)
K1mar
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Mobile Apps & Services

Changed from my Galaxy S10+ with working Samsung Pay last week to my new Galaxy S21 Ultra and Samsung Pay was missing from my device in the UK. I installed in from the Google Play store but the service doesn't seem to be available. When will this be active/fixed?

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AndrewL
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@K1mar: Sorry to hear that you're experiencing this issue. I'm not aware of any issues affecting Samsung Pay at the moment, so you may be experiencing a temporary issue. What does it say when you attempt to access the app? Can you try heading to Settings > Apps > Samsung Pay > Storage > Clear Cache > Clear Data, then restart your S21 Ultra to see if this helps? 


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K1mar
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When I uninstalled, tried installing it from Galaxy Store-the app is not there. I tried installing from the Samsung website through their link, it says


The content isn't compatible with your phone.
To report the issue, go to Settings > Contact us and enter the error code below
(com.samsung.android.spay:2290:9908:54829277012)

Forgot to mention, Clear Cache and Clear Data and restarting doesn't help

unnamed.jpg

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