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Samsung members broken update

(Topic created on: 05-04-2025 12:39 PM)
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arianwen27
Black Belt 
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Heyo everyone. Kinda an urgent thing of me saying do not update samsung members.

There's a new update for it on the galaxy store but doing so will break the app. On loading it, you get a server response error and cannot do anything.

The solution is to delete it and download it from the google play store as that has the older version.

I say urgent as if you update the app, you won't be able to read this to know how to fix it 
213 REPLIES 213
ShazB07
Hotshot
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Anyone had trouble getting in to the Samsung Members App after this mornings update?? 

I had to uninstall it and reinstall in the end to get back into it.🤔🤔

*UPDATE: #APP WORKING NOW. Thanks for the replies*

image
#SB07 #UK


Piper123
Samsung Members Star ★
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Hey there

Yes, lots of threads on this already......

Uninstall then install the old version from the Google Play Store
S24 Ultra
ShazB07
Hotshot
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Thanks, @Piper123,

I hadn't been able to get online until I posted.

That's exactly what I did.

Cheers👍
0 Likes
BandOfBrothers
Samsung Members Star ★★
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Hello 👋 @ShazB07 

Yes there are currently issues however nonsuch issues when accessing the forum via the Internet. 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

redsunset2022
Helping Hand
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Thanks Piper123, I was just logging on to say exactly this. 👏
0 Likes
ShazB07
Hotshot
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Hello 👋 @BandOfBrothers

Thanks. I uninstalled and reinstalled the app. 👍
0 Likes
Ginsing64
Troubleshooter
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Yes has it a few times I just removed the app and reinstalled but didn't update. They'll sort it out.
0 Likes
smithjohnson
Explorer
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Yikes, thanks for the heads up! Just stopped mine from updating—glad I saw this in time. Classic Samsung move lol.

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ShazB07
Hotshot
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I removed it, rebooted my phone, and then reinstalled it.

Working now. 👍😀
tinglish
Hotshot
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I've tried uninstall and downloading app but still comes up with the same problem.