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Samsung members broken update

(Topic created on: 03-04-2025 02:52 PM)
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arianwen27
Black Belt 
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Heyo everyone. Kinda an urgent thing of me saying do not update samsung members.

There's a new update for it on the galaxy store but doing so will break the app. On loading it, you get a server response error and cannot do anything.

The solution is to delete it and download it from the google play store as that has the older version.

I say urgent as if you update the app, you won't be able to read this to know how to fix it 
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213 REPLIES 213
Dean1987
Voyager
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Finally, I was able to post after updating the Samsung Members, which ended up like everyone else an error.
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Reylob
Samsung Members Star ★
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Try

Settings -> Apps -> Samsung Members

Tap Force stop at the bottom right.

Then tap Storage and tap Clear data at bottom left, go back and tap Uninstall, bottom middle.

Open Samsung Shop, search for Samsung members and install it.

 

You might also like to clear the cache partition.

 


Technology enthusiast, but not related to any technological company.
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tinglish
Hotshot
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Ive solved the problem now thank you 😊.
Downloaded from Google play store not Samsung
emeles
Voyager
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I think I'll not bother updating and simply deal with the UI7 update on Monday 🙏
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Easty
Big Cheese
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I uninstalled it on my tab s8 ultra then re-installed from galaxy store
Samsung Galaxy Note 10 Plus 5g
Samsung Tab S6 Lte 256gb
Samsung Galaxy Watch
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ShazB07
Hotshot
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I did something similar. 👍
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Lex1970
Pathfinder
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Same here I had to reinstall the app to get it working
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ShazB07
Hotshot
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I have notifications telling me an update is ready, I won't know when they've actually fixed the glitch. 1743951810909.jpg
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Lex1970
Pathfinder
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I just reinstalled it seemed to work then an update was available, when I updated the app again the server error reappeared and wouldn't allow me to open the app so ignore the update
ShazB07
Hotshot
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OK.... that's what I've done. Cheers. 👍😀